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- Tasks: Join the Highways Emergency Response Team to manage and improve the M25 motorway.
- Company: Balfour Beatty, a leader in infrastructure and construction.
- Benefits: Stable career with professional development and a supportive team environment.
- Why this job: Gain unique experience on Europe's busiest motorway with cutting-edge technology.
- Qualifications: Must have a UK Driving Licence and relevant traffic management qualifications.
- Other info: Dynamic role with opportunities for growth and a focus on safety.
The predicted salary is between 30000 - 42000 £ per year.
Balfour Beatty currently has an opportunity for a Highways Emergency Response Team (ERT) Level 1 member to join the team that manages and improves one of the busiest motorways in Europe – the M25, based in Denham, Uxbridge. In this role, you will be responsible for assisting in the efficient service delivery of the M25 DBFO Network by undertaking a wide range of incident response, hazard clearance, network maintenance, and other tasks as required by the Line Manager.
Working Arrangements (ERT – Shift Work and Travel)
- Expected to work on a 4-on, 4-off shift pattern, rotating equally between four day shifts and four night shifts.
- Day shifts: 05:00 to 17:00, including two 30-minute breaks.
- Night shifts: 17:00 to 05:00, including two 30-minute breaks.
- Reasonable level of travel around the M25 network and between depots.
- Travel to meetings, training, and work sites outside the normal operational area.
- Expected to participate in out-of-hours call-out rotas (e.g., Winter Maintenance).
What You’ll Be Doing
- Undertake activities, as instructed, to ensure that your area of responsibility is maintained. This will include, but is not limited to:
- Cyclical maintenance.
- Litter picking.
- Sign maintenance.
- Cleansing.
- Safety fence repairs.
- Boundary fence repairs.
- Minor civil engineering or building tasks (e.g., headwall repair).
- Any other duties allocated by Line Managers.
Additional responsibilities:
- Implement Chapter 8-compliant traffic management in line with CPS policies, method statements, risk assessments, and industry standards.
- Provide accurate and legible written and verbal communication in the form of reports and records as required.
- Use mobile communication/data devices to accurately input data for record purposes to form reports and business records.
- Undertake routine vehicle checks and maintain accurate and up-to-date driving records in accordance with CPS procedures and legislation.
- Take due care of CPS property, including tablets, vehicles, and radios.
- Raise awareness of issues which may affect the safe operation of the network and report these as observed.
- Check that traffic management signs, equipment, and materials are carried on vehicles in line with the current maintenance checklist and are in working order; restock and report defects as appropriate.
- Participate in the Winter Service rota as required.
- Attend training courses as required.
- Live the Balfour Beatty Values and ensure a relentless focus on Zero Harm.
Who We’re Looking For
Qualifications (Essential)
- UK Driving Licence, minimum Category C (LGV Class 2).
- Driver Qualification Card.
- CSCS Operative Card.
- 12AB for Static Temporary Traffic Management on High-Speed Roads and All Purpose Trunk Road (APTR) network.
- Traffic Management Foreman (TMF) qualification / Lead Traffic Management Operative (LTMO).
- 12AB Impact Protection Vehicle Courses (IPV).
Experience
- Working on a live motorway or All Purpose Trunk Road (APTR) network.
- Experience of working in a similar traffic, transport, highways, or recovery role (preferred).
- Successfully pass the security check as part of the recruitment process.
- Successfully pass the annual driving licence check.
- Successfully pass pre‑employment drug and alcohol test and further tests upon request.
- Successfully pass the company’s health screening programme.
- Ability to understand and follow health and safety briefings and instructions and contribute to Zero Harm.
- Physically able to deploy traffic management (e.g., placing and lifting cones and signage).
Why Work for Us?
At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.
A Career Like No Other
Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting‑edge technology, large‑scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.
Long‑Term Stability & Growth
With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.
A Supportive & Inclusive Team
At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.
About us
CPS is a joint venture between Balfour Beatty, Atkins, and Egis. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.
To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone.
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.
Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans, and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk.
ERT Operative Level 2 employer: Connect Plus Services
Contact Detail:
Connect Plus Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERT Operative Level 2
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Balfour Beatty or similar companies. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge about the M25 and its operations. Show that you’re not just another candidate, but someone who’s genuinely interested in keeping the motorway safe and efficient.
✨Tip Number 3
Practice your communication skills! You’ll need to provide clear reports and updates, so being articulate during interviews is key. Maybe do a mock interview with a mate to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at CPS.
We think you need these skills to ace ERT Operative Level 2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ERT Operative Level 2 role. Highlight relevant experience, especially in traffic management or highway maintenance, and don’t forget to mention your qualifications like the UK Driving Licence and CSCS Operative Card.
Showcase Your Skills: In your application, emphasise your ability to follow health and safety protocols and your experience working on live motorways. We want to see how you can contribute to our Zero Harm commitment!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate good communication skills!
Apply Through Our Website: Don’t forget to submit your application through our careers portal! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Connect Plus Services
✨Know Your Stuff
Make sure you understand the role of an ERT Operative Level 2 inside out. Familiarise yourself with the responsibilities listed in the job description, especially around incident response and traffic management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience working on motorways or in similar roles. Think of specific examples where you've successfully managed incidents or maintained safety standards. This will demonstrate your capability and readiness for the challenges of the job.
✨Safety First
Since safety is a top priority, be ready to talk about how you approach health and safety in your work. Brush up on relevant regulations and best practices, and be prepared to share how you've contributed to a safe working environment in the past.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
