Senior Application Operations Engineer – M25 in Dartford

Step into a role that offers genuine growth, long-term stability and the chance to make a meaningful impact on one of the UK’s most significant highways networks. As a Senior Application Operations Engineer, you will play a pivotal role in shaping how we manage and maintain the Brightly Confirm (RMMS) system—an essential platform supporting the safe and efficient operation of the M25. With just under 15 years remaining on this major project, this is an opportunity to build a lasting career while contributing to the continuous improvement of digital systems that keep our network moving. You will be part of an evolving organisation that values innovation, collaboration and forward thinking.

What You’ll Be Doing

• Take ownership of the Brightly Confirm application, ensuring it operates reliably, efficiently and in step with the needs of our teams and the expectations of National Highways.
• Support maintenance teams, planners, asset specialists and analysts—helping them get the very best from the tools that underpin our operations.
• Shape how Confirm evolves across CPS, configuring workflows, improving data quality and driving smarter, more efficient ways of working.
• Engage with internal teams, external contractors, National Highways and system vendors to ensure alignment, smooth releases and well-managed integrations.
• Empower system users by providing training, guidance and expert support, building confidence and capability across the organisation.
• Identify opportunities to enhance workflows, strengthen data integrity and maximise the value and performance of Confirm.

Who We’re Looking For

We’re looking for someone who is curious, driven and ready to make a meaningful contribution to the future of digital asset management on the M25. You will thrive in this role if you enjoy solving complex problems, supporting others, and shaping systems that make a real difference to operational performance. If you’re passionate about technology, eager to learn and excited by the chance to play a key role in a long‑term national infrastructure project, we would love to hear from you.

Qualifications

• Experience as a System Administrator or Application Operations Engineer.
• The ability to learn RMMS/Confirm quickly through structured training and hands‑on experience.
• An understanding of highways maintenance and asset management principles.
• Proficiency in SQL and confidence with system configuration.
• Experience working with GIS, APIs and system integrations.
• Strong problem‑solving abilities and clear, effective communication skills.
• Knowledge of IT security, data protection and good digital governance.

While not essential, it would be advantageous if you also have:

• Experience within highways or wider infrastructure environments.
• Familiarity with cloud platforms, mobility tools and digital field‑working solutions.
• Relevant certifications such as ITIL, Microsoft, SQL or GIS.

Results Driven: Shows passion and enthusiasm for their work. Tackles problems directly and works to resolve them without delay.

Focus on Excellence: Goes the extra mile to exceed expectations. Continuously looks for opportunities to add value and improve performance.

Teamwork & Collaboration: Sets aside personal agendas to work for the benefit of customers, suppliers, and stakeholders. Proactively shares knowledge, ideas, and expertise.

Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers. Actively gathers customer insight to improve services and solutions. Manages customer experience to maintain strong relationships.

Operational Excellence: Plans and organises work to safely achieve maximum efficiency and consistent delivery.

Adaptability: Learns quickly and adapts positively to changing business and customer demands. Energised by change.

Why Work for Us?

At Connect Plus Services (CPS), you’ll be part of a world‑class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.

A Career Like No Other: Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting‑edge technology, large‑scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.

Long‑Term Stability & Growth: With just under 15 years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.

A Supportive & Inclusive Team: At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.

This is a hybrid role designed to fully maximize team collaboration on the project, we offer flexible working where you will typically be working from your base CPS office, Leatherhead, Dartford or South Mimms up to three days per week and two days from home.