Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure smooth operations on the M25 network.
- Company: Join Connect Plus Services, a key player in motorway maintenance.
- Benefits: Enjoy career stability, professional development, and a supportive team environment.
- Why this job: Make a real impact on Europe's busiest motorway with cutting-edge technology.
- Qualifications: Experience in highways maintenance and team leadership required.
- Other info: Dynamic role with opportunities for growth and sustainability initiatives.
The predicted salary is between 36000 - 60000 £ per year.
As a Network Operations Supervisor, you will support the safe delivery of Network Operations activities within your allocated area of the M25 network. Your leadership will help ensure that planned and reactive operations run smoothly, challenges are resolved quickly, and performance targets are consistently met. You will lead a team of Incident Support Unit (ISU) Operatives, Emergency Response Team (ERT) Operatives and, at Dartford only, Recovery Operatives. You will promote a safety‑first culture, ensuring that teams are well briefed, working efficiently, and equipped with the correct resources. You will also support the delivery of inspection regimes, maintaining high standards of work across all activities, and contribute to incident management as the Bronze Command on the network. Your effective leadership and focus on continuous improvement will directly contribute to the long‑term success of the M25 network, ensuring it remains safe, resilient, and well maintained.
This role will have direct reports across ISU, ERT and Recovery Operatives (Dartford only).
What You’ll Be Doing- Manage on‑site teams, including all ISU, ERT and Recovery Operatives.
- Carry out litter surveys, gate stops and safety tours.
- Supervise the delivery of planned and reactive works, ensuring high standards, efficiency, and timely completion.
- Update the Maintenance Management System with all relevant work activity data.
- Ensure sufficient resources are in place to deliver operational requirements.
- Support the development and implementation of RAMS and procedures.
- Prepare and deliver daily work briefings on methodology, hazards, risks and control measures.
- Deliver detailed shift debriefs to identify issues and embed lessons learned.
- Support accurate use of data devices for reporting and record‑keeping.
- Oversee routine vehicle checks, driving record accuracy, and defect reporting/rectification in line with CPS procedures.
- Manage day‑to‑day people activities including performance monitoring, absence, overtime and annual leave.
- Support team development through feedback, coaching and training.
- Manage rotas to ensure adequate staffing.
- Promote continuous improvement and encourage teams to identify opportunities to enhance performance.
- Support sustainability objectives by ensuring activities align with environmental best practice and long‑term CPS goals.
- SMSTS/SSSTS.
- Experience in highways maintenance operations or similar transferable experience.
- Team leadership and performance management experience.
- UK Driving Licence.
This role follows a 4‑on, 4‑off shift pattern, rotating equally between four day shifts and four night shifts.
Why Work for Us?At Connect Plus Services (CPS), you’ll be part of a world-class team maintaining and operating the M25, Europe’s busiest motorway. As a joint venture between Balfour Beatty, Atkins, and Egis, we play a vital role in keeping millions of journeys moving safely and efficiently.
A Career Like No Other: Working on the M25 offers unrivalled experience, challenges, and opportunities that no other highways project can provide. You’ll be exposed to cutting-edge technology, large-scale infrastructure, and complex engineering solutions, making every day dynamic and rewarding.
Long-Term Stability & Growth: With 15+ years remaining on this project, we offer career stability, professional development, and progression opportunities. Whether you’re looking to build new skills or take the next step in your career, we invest in your growth.
A Supportive & Inclusive Team: At CPS, your contributions matter. We foster a diverse, inclusive, and collaborative work environment where safety, innovation, and teamwork drive everything we do.
CPS is dedicated to reducing its carbon footprint through sustainable practices and innovative solutions.
Network Operations Supervisor – M25 in Dartford employer: Connect Plus Services
Contact Detail:
Connect Plus Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Supervisor – M25 in Dartford
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at CPS on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews like a pro! Research the M25 network and understand the challenges it faces. Be ready to discuss how your leadership skills can help maintain safety and efficiency. Show them you’re not just another candidate, but someone who genuinely cares about the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in team leadership and performance management. The more comfortable you are talking about your skills, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Network Operations Supervisor – M25 in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Network Operations Supervisor role. Highlight your leadership experience and any relevant qualifications like SMSTS/SSSTS to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've led teams in high-pressure situations and how you promote a safety-first culture.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've successfully resolved challenges in operations. We love candidates who can think on their feet and drive continuous improvement!
Apply Through Our Website: Don’t forget to submit your application through our careers portal! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Connect Plus Services
✨Know Your Network Operations
Familiarise yourself with the M25 network and its operations. Understand the key responsibilities of a Network Operations Supervisor, especially around safety protocols and team management. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in performance management and how you've fostered a culture of continuous improvement. Be ready to discuss specific situations where you resolved challenges effectively.
✨Emphasise Safety and Compliance
Since this role prioritises safety, be prepared to discuss your understanding of safety-first cultures and how you've implemented safety measures in previous roles. Mention any relevant certifications like SMSTS/SSSTS that showcase your commitment to maintaining high standards.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to sustainability and innovation in network operations. This shows your enthusiasm for the role and helps you gauge if the company’s values align with yours. It also demonstrates your proactive mindset towards continuous improvement.
