At a Glance
- Tasks: Lead a dynamic team in fulfilling online marketplace orders and ensuring operational excellence.
- Company: Join a supportive, family-run business that values teamwork and continuous learning.
- Benefits: Enjoy genuine ownership, ongoing training, and opportunities for career progression.
- Other info: Flexible working hours with a focus on teamwork and problem-solving.
- Why this job: Be the Factory Manager's right-hand person and shape the future of marketplace fulfilment.
- Qualifications: Strong sense of ownership, attention to detail, and willingness to learn new systems.
The predicted salary is between 28000 - 30000 £ per year.
Our client is seeking a Market place Fullfillment Supervisor for their family firm based in Dartford.
As they continue to grow across online marketplaces and retail channels, they are looking for someone who shares their values of teamwork, trust, respect and continuous learning.
They believe great businesses are built by great people who take ownership, support one another, and are always looking for better ways of working.
Your Key Responsibilities
1. Lead the Marketplace Fulfilment team, coordinate workloads, and support the day-to-day performance of the team.
2. Act as the Factory Manager's right-hand person, helping coordinate warehouse activities and maintain high operational standards.
3. Take ownership of the complete marketplace fulfilment process, ensuring every order is picked, packed, labelled, and dispatched accurately and on time.
4. Ensure marketplace collections are achieved each day by adapting to changing priorities and collection times when required.
5. Manage marketplace returns (reverse logistics), ensuring returned stock is processed accurately and efficiently.
6. Support stock replenishment, regular stock takes, and inventory accuracy.
7. Work alongside the wider warehouse team operating production machinery, loading vehicles, and supporting manufacturing activities as required.
8. Use Microsoft Business Central, barcode scanners and warehouse systems to support fulfilment and maintain accurate records.
9. Champion Health & Safety, ensure safe working practices are followed, and proactively identify opportunities to improve warehouse processes, systems and efficiency.
- Must-Have Attributes & Capabilities
- A strong sense of ownership and accountability.
- A calm, organised approach with excellent attention to detail.
- A willingness to learn new systems, technology and ways of working.
- Strong communication skills and confidence coordinating a small team.
- A proactive mindset that naturally spots problems and opportunities.
- A flexible approach to working hours when operational demands require it.
- A team-first attitude and willingness to support colleagues.
- Comfortable using computers and learning systems such as Microsoft Business Central.
Attitude, reliability, and willingness to learn are more important to us than previous experience.
- Nice to Have (But Not Essential)
- Warehouse or fulfilment experience.
- Forklift license or experience.
- Experience using Microsoft Business Central or similar ERP systems.
- Marketplace or e-commerce fulfilment experience.
- Experience using barcode scanners or warehouse management systems.
- Packing and dispatching experience.
- First Aid qualification.
- Experience working within a manufacturing or production environment.
- What This Role Offers
A key role within one of the fastest-growing areas of the business.
The opportunity to become the Factory Manager's trusted right-hand person.
Genuine ownership and responsibility from day one.
A supportive, family-run business where your ideas are welcomed and your contribution is recognised.
Ongoing training and development with progression and opportunities.
The opportunity to help shape how marketplace fulfilment evolves as the business continues to grow.
- Working Hours
- Monday to Friday: 9:00am – 6:00pm Saturday: 10:00am – 3:00pm
Marketplace collections are time critical.
While these are the contracted hours, there will occasionally be times when collections are delayed, or order volumes are higher than expected.
We therefore ask for a flexible approach to ensure customer orders are dispatched on the same day whenever reasonably possible.
If this is you then send us your CV for an immediate interview
Marketplace Fulfillment Supervisor in Dartford employer: Connect Personnel
Join a dynamic and supportive team in Snodland, where your role as a Stock & Inventory Controller will not only enhance your skills but also allow you to make a tangible impact on our operations. We pride ourselves on fostering a collaborative work culture that encourages continuous improvement and personal growth, offering competitive salaries and opportunities for professional development within a thriving manufacturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Fulfillment Supervisor in Dartford
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Connect Personnel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Connect Personnel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Connect Personnel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Marketplace Fulfillment Supervisor in Dartford
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Connect Personnel:This is your chance to really connect with the team at Connect Personnel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Connect Personnel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Connect Personnel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Connect Personnel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Connect Personnel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
