Senior Brand and Talent Manager

About Connect

Where the culture is contagious, the energy is infectious & the campaigns go viral! Connect Management is a leading social-first creator agency representing over 150+ talents. We’ve built best-in-class experiences for our clients and are leading a new generation of industry disruptors. At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent. With our speed, scale, and expertise, we’re the all-in-one agency that delivers results. If you’re passionate about shaping the future of digital talent and brand partnerships, we want to hear from you!

Role Description

This is a full-time on-site role. The Senior Brand and Talent Manager plays an integral role in bridging the gap between sales and talent management, focused on delivering outstanding campaign results and sales performance while ensuring the utmost satisfaction of clients, talent, and partners. This multifaceted role requires a proactive, highly organised individual who thrives in a dynamic, fast-paced environment and can juggle multiple brand campaigns, talent interactions, and sales initiatives simultaneously. You will be pivotal in campaign planning, sales strategies, execution, and building relationships to ensure high standards and alignment with business objectives.

Key Responsibilities

• Campaign and Sales: Act as the main point of contact for brands and talent, managing the full life cycle of campaigns and sales processes. Schedule and lead meetings to ensure alignment, progress, and satisfaction of both talent and clients.
• Client and Talent Satisfaction: Deeply understanding client needs, campaign objectives, and talent goals, delivering success and resolving problems proactively. Build strong relationships through regular communication with clients.
• Performance Analysis and Strategic Insight: Engage in strategic discussions, contributing to both campaign and sales targets. Compile and analyse campaign data, delivering stats and reports on performance metrics and talent effectiveness. Participate in strategic discussions, providing insights and recommendations to enhance future campaign outcomes.
• Talent and Partner Relations: Expand and manage talent networks, support content strategies, and maintain strong partner collaborations. Oversee talent involvement in campaigns and partners in sales initiatives, providing guidance and support.
• Additional Responsibilities: Coordinate critical dates for events, shoots, and launches, managing logistics and ensuring all milestones are met. Offer on-ground support during events, addressing talent needs for optimal performance. Manage schedules and diaries for talent and partners, aligning with campaign and sales objectives. Ensure all campaign milestones are met, from idealisation to execution, with a keen eye for detail. Plan and oversee crucial dates, including live events, shoots, and launches, coordinating logistics and schedules. Provide on-ground support during shoots and events, ensuring talent needs are addressed and that they deliver their best performance. Establish and maintain robust client relationships, understanding their vision and ensuring campaign delivery aligns with their business objectives.

Skills Required

• Proven experience in campaign management, client servicing, and talent relations within a marketing, advertising, or related field.
• Excellent organisation skills with the ability to manage multiple projects simultaneously without compromising quality.
• Ability to work in a team and collaborate on projects.
• Strong management skills to train new team members.
• A keen understanding of marketing strategies, digital media, and the influencer landscape.
• 3+ years of experience as a talent manager/agent.
• Ability to travel as required for shoots, meetings, and events.
• Passionate about creative storytelling and content creation.

What you can expect

• You’ll be working at our young, vibrant, and energetic office, where there’s always a great atmosphere and a social vibe.
• Our office hours are 9:30 to 5:30, and we’re in the office five days a week, so you’ll quickly become an integral part of the team and dive right in from day one.
• Competitive salary based on your level experience and structured pay bands.
• Private Health insurance to keep you feeling your best, because your wellbeing matters!
• Office gym facilities to keep you fit.
• Team and individual incentives to keep you motivated.
• In-house high-performance coaching to help you level up.
• Mental health support because your well-being matters to us.
• 24 days annual leave + bank holidays (plus a well-deserved Christmas break).
• Extra holiday day for every year you’re with us.
• Chance to win a holiday every month – because who doesn’t love a getaway?
• Summer & winter team socials for those unforgettable moments.
• Early finish & dress-down Fridays – just because it’s Friday!
• Free office snacks and drinks to keep you fueled.

Our Commitment

At Connect Management, we are committed to fostering an inclusive, diverse, and equitable environment where our employees and talent can thrive authentically. We believe that diversity is not just a value but a driving force - fueling bold ideas, pushing creative boundaries, and setting new standards of excellence in the influencer marketing industry. We ensure that all individuals are treated with dignity and respect, regardless of age, disability, gender identity, race, religion, or sexual orientation. Our policies are designed to prevent discrimination, promote equal access to opportunities, and cultivate a culture where everyone feels valued and empowered. While we take pride in our progress, we recognise that there is always more to do. We are committed to continuous improvement, whether through reviewing our policies, challenging biases, educating internally or externally, and advocating for change to build a more inclusive industry for all.