Account Director (Senior / Team Lead) in London

Salary: £40,000 - £45,000 P/A + up to 10% bi-annual bonus

Hours: Full time (09:30-17:30 Monday-Friday with an early finish Friday)

North London (office-based role)

Connect Management is a leading social-first creator agency representing over 150+ talents. At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world’s biggest brands and the world’s most relevant social-first talent.

If you're passionate about shaping the future of digital talent and brand partnerships, we want to hear from you!

As a Senior Account Manager, you’ll be the go-to contact for your clients - ensuring campaigns run seamlessly, deliver measurable results, and exceed expectations. You’ll mentor junior team members, collaborate with internal departments, and work closely with the Account Director to deliver best-in-class influencer marketing campaigns.

• Build trusted, long-term client relationships as their influencer marketing expert.
• Identify new opportunities for growth, innovation, and measurable impact.
• Partner with the Account Director to shape and execute client roadmaps.

• Lead the full campaign lifecycle - from briefing and influencer selection to reporting and analysis.
• Deliver campaigns on time, on budget, and to the highest creative standards.
• Collaborate cross-functionally (Creative, Strategy, Talent, Operations, Finance) to ensure flawless delivery.

• Lead confident, proactive client communications and performance updates.
• Deliver weekly “account MOTs” to the Account Director, highlighting wins and risks.
• Lead reporting and extract meaningful insights that drive future success.
• Contribute to creative, data-informed proposals and pitch decks.
• Guide and mentor Account Executives and Managers, fostering confidence and capability.

• Achieve account growth KPIs and maintain high client satisfaction.
• 3-6 years of experience in influencer, social, or creative account management.
• Commercial awareness with confidence managing budgets and growth targets.
• Campaigns consistently exceed performance goals.
• Your team feels supported, motivated, and aligned.

You'll be working at our young, vibrant, and energetic office, where there's always a great atmosphere and a social vibe. Our office hours are 9:30 to 5:30, and we're in the office five days a week, so you'll quickly become an integral part of the team and dive right in from day one.

• Competitive salary based on your level experience and structured pay bands
• Private health insurance to keep you feeling your best — because your wellbeing matters!
• Office Gym Facilities to keep you fit
• In-house high-performance coaching to help you level up
• Mental health support because your well-being matters to us
• 25 days annual leave + bank holidays (plus a well-deserved Christmas break)
• Extra holiday day for every year you're with us
• Chance to win a holiday every month – because who doesn’t love a getaway?
• Summer & winter team socials for those unforgettable moments
• Early finish & dress-down Fridays – just because it’s Friday!
• Free office snacks and drinks to keep you fueled

At Connect Management, we are committed to fostering an inclusive, diverse, and equitable environment where our employees and talent can thrive authentically. We believe that diversity is not just a value but a driving force - fueling bold ideas, pushing creative boundaries, and setting new standards of excellence in the influencer marketing industry. We ensure that all individuals are treated with dignity and respect, regardless of age, disability, gender identity, race, religion, or sexual orientation. Our policies are designed to prevent discrimination, promote equal access to opportunities, and cultivate a culture where everyone feels valued and empowered. We are committed to continuous improvement, whether through reviewing our policies, challenging biases, educating internally or externally, and advocating for change to build a more inclusive industry for all.