The firm
An established commercial law firm acting for businesses, institutions and private clients.
The role
You will give first and second line IT support to staff and partners. You will install, maintain and repair hardware and networks, handle software installs and updates, manage user accounts, security and access, and monitor backups. You will set up equipment for new starters, manage leavers and help keep knowledge articles up to date.
What you will need
- Helpdesk or customer service experience and knowledge of helpdesk logging software.
- Active Directory and Entra with MFA, Windows 11, Microsoft 365, iOS and Android, Intune and Windows Deployment Services.
- GCSE maths and English at C or above and a Level 2 IT qualification, with Level 3, ITIL Foundation or Microsoft certifications a plus.
- A UK driving licence and your own vehicle.
What is on offer
- Holiday, pension, healthcare and wellbeing benefits, plus a discretionary bonus scheme.
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IT Support Technician, Law Firm employer: Connect Legal Partners
Connect Legal Partners in Birmingham is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. With a strong focus on employee growth, the firm provides ample opportunities for professional development and genuine partnership prospects, making it an ideal environment for ambitious corporate solicitors looking to advance their careers while managing exciting and complex transactions.
