Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and drive business growth in a dynamic role.
- Company: Join Connect it Utility Services, a leader in multi-utility solutions across the UK.
- Benefits: Enjoy a collaborative culture, professional development, and opportunities for growth.
- Why this job: Shape the future of infrastructure while making a real impact on communities.
- Qualifications: Degree or equivalent experience with 3 years in Account Management required.
- Other info: Experience in construction or utilities is a plus; familiarity with CRM systems like Salesforce is preferred.
The predicted salary is between 36000 - 60000 £ per year.
Connect it Utility Services is a leading provider of multi-utility solutions across the UK, delivering a wide variety of infrastructure contracts, new build housing developments, electrical network frameworks, electric vehicle charging hubs, and streetlighting works. We’re known for our collaborative approach, technical expertise, and commitment to excellence – building the infrastructure that powers communities. Are you passionate about building strong client relationships and driving business growth? We’re looking for a dynamic Client Account Manager to join our team and help shape the future of multi-utility services. In this pivotal role, you’ll be the trusted face of CIUS for a portfolio of existing clients – ensuring their needs are met with professionalism, efficiency, and a deep understanding of our service offerings. You’ll be instrumental in driving client satisfaction, supporting project delivery, and unlocking new opportunities for growth. Responsibilities * Building, managing and maintaining strong relationships with a portfolio of clients to ensure long-term success. * Identifying growth opportunities and contributing to the expansion of existing client accounts, delivering added value for CIUS. * Develop a thorough understanding of the client’s position, including land banks. * Maintaining excellent client relations and coordinating project initiation. * Attend client meetings (in-person and remote), including sales and onboarding, technical and delivery. * Manage client and stakeholder expectations in line with project schedules, seeking to mitigate risks or delays early. * Assisting in the development of processes and communications to ensure great customer experience. * Collaborate across departments to align processes and enhance overall client experience. * Challenging the status quo to enhance efficiency, communications, customer experience and profitability. Qualifications * Degree educated or equivalent relevant experience. * Minimum of 3 years’ experience of Account Management in a relatable industry. * Proven ability to positively contribute in a fast-paced environment. * Ability to effectively communicate with external and internal stakeholders from Director to entry-level support roles. * Proactive, client focused, relationship driven and results oriented. * Commercially minded, creative thinking and problem-solving aptitude. * Strong written, oral and presentation skills. * Able to work independently and collaborate with teams, keeping a focus on customer experience and business deliverables. Additional: * Preferred previous experience in the construction industry, multi utilities or housing developments. * Use of CRM systems, e.g. Salesforce
Client Account Manager employer: Connect IT Utility Services Limited
Contact Detail:
Connect IT Utility Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Familiarise yourself with the multi-utility sector and Connect it Utility Services' specific offerings. Understanding their projects, such as electric vehicle charging hubs and streetlighting works, will help you speak confidently about how you can contribute to their goals.
✨Tip Number 2
Network with professionals in the construction and utilities industries. Attend relevant events or join online forums to connect with potential colleagues or clients, which can give you insights into the company culture and client expectations.
✨Tip Number 3
Prepare to discuss your previous account management experiences in detail, especially any that relate to client relationship building and project delivery. Be ready to share specific examples of how you've driven growth and enhanced client satisfaction.
✨Tip Number 4
Showcase your problem-solving skills by thinking of innovative solutions to common challenges faced in account management. This could involve streamlining processes or improving communication strategies, which are key aspects of the role.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the construction or multi-utility sectors. Use specific examples that demonstrate your ability to build client relationships and drive business growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relations and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, such as managing client expectations and identifying growth opportunities.
Highlight Relevant Skills: In your application, emphasise your strong communication skills and your ability to work collaboratively across departments. Provide examples of how you've successfully managed client accounts and contributed to project delivery in previous roles.
Showcase Problem-Solving Abilities: Include instances where you've challenged the status quo to improve processes or enhance customer experience. This will demonstrate your proactive approach and creative thinking, which are key attributes for the Client Account Manager position.
How to prepare for a job interview at Connect IT Utility Services Limited
✨Know Your Clients
Before the interview, research the company’s existing clients and their projects. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and drive business growth.
✨Showcase Your Experience
Be prepared to discuss your previous account management experience in detail. Highlight specific examples where you've successfully managed client relationships and contributed to business growth, especially in relevant industries like construction or utilities.
✨Demonstrate Communication Skills
Since the role requires effective communication with various stakeholders, practice articulating your thoughts clearly. Be ready to showcase your written and verbal skills through examples of past presentations or client interactions.
✨Emphasise Problem-Solving Abilities
Prepare to discuss situations where you've faced challenges in client management and how you resolved them. This will show your proactive approach and ability to mitigate risks, which is crucial for the Client Account Manager role.
