Assistant NRSWA Coordinator in Southampton

We are looking for an Assistant NRSWA Coordinator to join our growing Streetworks team and support the planning and coordination of works across England & Wales.

This is a fantastic opportunity for someone organised, detail-focused, and eager to develop a career in Streetworks and utilities.

• Support the end-to-end management of streetworks permits and notices, ensuring all applications are submitted accurately, within required timeframes, and tracked through to completion in line with local authority and statutory requirements.
• Maintain accurate, real-time updates across all internal systems, ensuring permit data, changes, extensions, and closures are recorded and accessible to operational teams and stakeholders.
• Liaise with local authorities, statutory undertakers, utility providers, and internal teams to ensure effective communication, timely responses, and smooth coordination of planned and reactive works.
• Assist in the planning and coordination of works to minimise disruption to traffic flow, local communities, and surrounding infrastructure, while ensuring compliance with permit conditions.
• Support the coordination of traffic management requirements, including arranging road closures, parking suspensions, and traffic control measures in collaboration with internal teams and third-party suppliers.
• Process reinstatement data received from site teams and surveyors, ensuring all registrations are completed in line with national standards and tracked through interim and permanent stages.
• Assist with the preparation and management of safe dig and existing services plans, ensuring all documentation is current, accurate, and supports safe site operations.
• Help produce and distribute stakeholder communications such as letter drops to residents, businesses, and local representatives, ensuring clear and timely messaging about planned works.

Qualifications

• Excellent attention to detail, with the ability to manage and review data accurately across multiple systems and processes.
• Strong organisational skills with the ability to prioritise workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Effective communication skills, both written and verbal, with confidence liaising with internal teams, external stakeholders, and local authorities.
• A proactive and flexible approach to work, with a willingness to support colleagues and adapt to changing operational demands.
• Strong teamwork skills, with the ability to collaborate effectively across departments including Civils, Planning, SHEQ, and Project Management teams.
• Good IT literacy and confidence using Microsoft Office packages, particularly Excel, Outlook, and Word.
• A willingness to learn and develop knowledge of streetworks legislation, permitting processes, and utility sector operations.
• Problem-solving mindset with the ability to identify issues early and support resolution in a timely and professional manner.

Educational Requirements

• GCSEs (or equivalent) in Maths and English
• Previous administrative, coordination, or scheduling experience (desirable but not essential).
• Basic understanding or awareness of Streetworks (NRSWA) legislation (desirable).
• Experience working in a utilities, construction, or infrastructure environment (advantageous).
• Competency in Microsoft Office applications or equivalent systems.
• Willingness to undertake role-specific training and development.
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