Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents in a sheltered housing scheme, ensuring their safety and wellbeing.
- Company: Connect Housing, a passionate team dedicated to making a difference.
- Benefits: Generous leave, health cash plan, and professional development opportunities.
- Why this job: Make a positive impact on the lives of older adults while developing your skills.
- Qualifications: Experience in customer-facing roles and understanding of support needs.
- Other info: Flexible hours, supportive environment, and commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
Are you a people person? With a compassionate and positive outlook and wanting to make a positive difference to the lives of others? We are looking for a Scheme Manager with these attributes, to work afternoons Monday to Friday, at our over 55s sheltered housing scheme in Lower Wortley, Leeds. Hawthorn Mill is a scheme with 34 individual flats specifically designed for the over 55s.
As a Scheme Manager, you’ll be providing direct support to residents and ensuring the scheme is well‑managed and maintained. This role will involve working with older adults, helping them maintain their independence while ensuring their safety and wellbeing. You will also be the first point of contact for residents, external service providers, and contractors, ensuring that residents live in a secure and welcoming environment.
A typical day might include:
- Making and/or answering welfare calls
- Being on hand to check everything is okay with residents, some of whom may be vulnerable.
- Offering advice and support to residents
- Updating online client record systems
- Liaising with carers, family members, contractors
- Health and Safety monitoring and checks
- Raising and reviewing safeguarding reports
Essential criteria:
- Experience of working or volunteering in a customer facing role.
- Understanding of how to identify and provide practical and emotional support.
- Understanding of best practice in relation to safeguarding and data protection and confidentiality.
- Understanding of welfare benefits and their implications for individuals and the service.
- IT literacy.
Additional information:
The position is based in Leeds, LS12. The work pattern will be Monday to Friday 12pm to 4pm. This position will require a criminal background (DBS) check and we will need to see two professional references.
About Connect Housing: Why work with us? We’re a group of passionate, supportive people who look after our customers like we look after each other. We offer ongoing professional development to all employees and always encourage feedback. It’s important to us that everyone at Connect Housing is doing what they love and constantly improving.
The benefits on offer here at Connect Housing:
- 26 days annual leave rising to 31 days after 5 years, plus bank holidays
- Group pension scheme with up to 9% matched by Connect. Salary sacrifice also available.
- BUPA Health Cash Plan. Get money back for your dental, optical, podiatry treatment and much more, including cash back on your prescriptions.
- Employee Assistance Programme: get free confidential advice and support 24/7, with free counselling sessions available too.
- Wellbeing activities e.g. art classes, pottery workshops and much more.
- MyPlace benefits: retail discounts and offers
- The opportunity to buy and sell annual leave
- Training and development opportunities and support with costs for role‑related professional subscriptions and qualifications.
- Travel season ticket loans
- Cycle‑to‑work scheme
- Electric car salary sacrifice leasing scheme
- Paid volunteering leave
As an equal opportunities employer we recruit based on experience, attitude and values. Connect are committed to ensuring our workforce reflects the communities we serve and actively works to promote equality, diversity and inclusion. We encourage applicants from underrepresented groups to apply. We are proudly a Disability Confident employer.
Please note we may close this vacancy earlier than the stated closing date depending on number of applications received so please don’t delay your application.
Scheme Manager - Hawthorn Mill in Leeds employer: Connect Housing
Contact Detail:
Connect Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager - Hawthorn Mill in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Connect Housing's website and social media. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in making a positive difference.
✨Tip Number 2
Practice your people skills! Since this role is all about supporting residents, think of examples from your past experiences where you've made a positive impact on someone's life. Share these stories during your interview to highlight your compassionate nature.
✨Tip Number 3
Be ready to discuss safeguarding! Brush up on your knowledge of best practices in safeguarding and data protection. This will show that you take the safety and wellbeing of residents seriously, which is crucial for the Scheme Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Connect Housing. Don’t miss out on this opportunity!
We think you need these skills to ace Scheme Manager - Hawthorn Mill in Leeds
Some tips for your application 🫡
Show Your People Skills: Since this role is all about connecting with residents, make sure to highlight your experience in customer-facing roles. Share specific examples of how you've made a positive impact on others' lives.
Be Compassionate and Positive: We want to see your compassionate side! Use your application to convey your positive outlook and how you approach challenges with empathy. This will resonate well with our values at Connect Housing.
Demonstrate Your IT Literacy: As you'll be updating online client record systems, it's essential to showcase your IT skills. Mention any relevant software or systems you're familiar with to show you're up to speed.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Hawthorn Mill.
How to prepare for a job interview at Connect Housing
✨Show Your People Skills
As a Scheme Manager, your ability to connect with residents is key. Prepare examples of how you've successfully supported individuals in previous roles, especially in customer-facing situations. Think about times when you made a positive impact on someone's day.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties mentioned in the job description. Be ready to discuss how you would handle welfare calls, liaise with external service providers, and ensure the safety and wellbeing of residents. This shows you're serious about the role.
✨Know Your Safeguarding Practices
Since safeguarding is crucial in this position, brush up on best practices related to it. Be prepared to talk about your understanding of data protection and confidentiality, and how you would approach safeguarding issues if they arise.
✨Demonstrate IT Literacy
You'll need to update online client record systems, so be ready to discuss your IT skills. Mention any relevant software or systems you've used before, and if possible, give examples of how you've effectively managed records or data in past roles.
