At a Glance
- Tasks: Lead a high-performing property maintenance team and deliver excellent customer service.
- Company: Join a housing association dedicated to improving communities across West Yorkshire.
- Benefits: Competitive salary, generous leave, health benefits, and professional development opportunities.
- Other info: Inclusive culture with a focus on diversity and community impact.
- Why this job: Make a real difference in people's homes while shaping high-quality property services.
- Qualifications: Experience in property maintenance and strong leadership skills required.
The predicted salary is between 53026 - 53026 £ per year.
- Service Manager - Property Services 21 Bond Street, Dewsbury Full Time £53,026 per annum
- Reporting to: Head of Property Services
Are you an experienced property maintenance professional with a passion for leading a high-performing team and delivering excellent customer service?
We are looking for a Service Manager to lead and manage our in-house property maintenance team, ensuring high-quality, value-for-money services for our customers across West Yorkshire.
This is a fantastic opportunity to play a key role in maintaining homes, improving communities, and driving service excellence.
You’ll be joining a housing association that owns and manages approximately 3,600 homes across West Yorkshire, serving communities in Leeds, Kirklees, Calderdale, Wakefield and Bradford.
Our diverse housing portfolio includes general needs homes, housing for older people, supported housing and shared ownership properties.
About the Role
As Service Manager, you’ll work with two other service managers, providing leadership and direction across a range of property services, ensuring operational delivery, compliance, and customer satisfaction remain at the heart of everything we do.
You’ll lead a team of Technicians, Senior Technicians and Apprentices, while managing budgets, performance, quality standards and health and safety compliance.
Key Responsibilities
- Lead, motivate and develop a high-performing Property Services team.
- Deliver excellent maintenance services that meet organisational objectives and customer expectations.
- Manage operational budgets and financial controls, ensuring value for money.
- Ensure compliance with all relevant property, health and safety, and regulatory requirements.
- Drive continuous improvement and service innovation.
- Work collaboratively with tenants, colleagues and stakeholders to improve services.
- Promote a strong culture of health and safety throughout all service areas.
What We're Looking For
- Extensive experience in a construction, maintenance or property-related environment.
- Experience supervising and leading teams in a maintenance setting.
- Strong knowledge of property inspections, defect diagnosis and repair solutions.
- Experience managing budgets, resources and operational performance.
- Understanding of Schedule of Rates and maintenance delivery frameworks.
- Knowledge of health and safety legislation and compliance requirements.
- Excellent communication, organisation and people management skills.
- Full UK driving licence.
- What You'll Bring
We’re looking for someone who leads with integrity and authenticity, is energetic with service delivery, builds positive relationships with customers, colleagues and partners, demonstrates strong leadership and decision-making skills and champions high standards, accountability and continuous improvement.
Why Join Us?
This is an opportunity to make a tangible difference to people’s homes and communities while leading skilled teams and shaping high-quality property services.
You’ll join an organisation committed to excellent customer service, continuous improvement, and investing in its people.
We’re just as interested in your enthusiasm and drive as your experience.
If you’ve got the get-up-and-go, a positive attitude, and a genuine passion for housing and helping people, we’d love to hear from you.
Why Join Connect Housing?
- 20 days annual leave rising to 25 days after 5 years, plus bank holidays (with option to gain up to 31 days' annual leave)
- Group pension scheme with up to 9% matched by Connect. Salary exchange/sacrifice also available.
- 24/7 GP Helpline - telephone or video appointment with a doctor at your convenience.
- BUPA Health Cash Plan, including cashback on dental, optical, podiatry treatment and prescriptions.
- Tri-annual pay reviews and annual cost of living salary increases.
- Employee Assistance Programme with free confidential advice, support and counselling sessions.
- My Place benefits - retail discounts and offers.
- Annual leave buy or sell scheme
- Training and development opportunities, including support with professional subscriptions and qualifications.
- Salary sacrifice electric car leasing scheme.
- Paid volunteering leave: up to two paid days annually
- A friendly, inclusive culture rooted in our values.
- Diversity & Inclusion
Our Values
- People first
- We treat everyone with respect and compassion.
- Love making a difference
- We’re passionate about improving lives.
- Actively listen and learn
- We value feedback and grow from it.
- Collaborate creatively
- We work together to find better solutions.
- Earn trust through our actions
- We do what we say we’ll do.
In choosing Connect, you will be joining a friendly team who look out for each other.
As an equal opportunities employer, we recruit based on experience, attitude and values.
Connect is committed to ensuring our workforce reflects the communities we serve and actively promotes equality, diversity and inclusion.
We encourage applicants from underrepresented groups to apply and are proudly a Disability Confident employer.
We are happy to support you with any reasonable adjustments you may need throughout the recruitment process.
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Service Manager - Property Services in Dewsbury employer: Connect Housing Association Ltd.
At Connect Housing, we are dedicated to making a meaningful impact in the lives of young people through our supportive and inclusive work culture. As a Senior Housing Support Coordinator at our Hollinbank location, you will benefit from flexible working hours, ongoing professional development, and a strong commitment to equality and diversity. Join a passionate team that values collaboration and offers unique perks such as a generous leave policy, health cash plan, and opportunities for community engagement.
Contact Details:
Connect Housing Association Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Property Services in Dewsbury
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Connect Housing Association Ltd., to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Manager - Property Services at Connect Housing Association Ltd..
We think you need these skills to ace Service Manager - Property Services in Dewsbury
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Connect Housing Association Ltd.
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
