At a Glance
- Tasks: Be the friendly face of our team, managing reception and supporting admin tasks.
- Company: Join Connect Housing Association Ltd., a community-focused organisation in Dewsbury.
- Benefits: Flexible part-time hours with a supportive work environment.
- Other info: Perfect for students looking to gain experience while balancing studies.
- Why this job: Make a difference by providing excellent customer service and support.
- Qualifications: Strong communication and organisational skills are a must.
The predicted salary is between 12000 - 16000 £ per year.
Connect Housing Association Ltd. is seeking a passionate Administrative Assistant to join their Housing Customer Services team in Dewsbury. This part-time role involves delivering excellent customer service as the first point of contact, while providing crucial administrative support.
The successful candidate will manage the reception area, handle inquiries, and assist with various administrative tasks. Strong communication and organizational skills are essential for this varied role.
Office-based, the position averages 18.75 hours per week, working Monday, Tuesday, and alternate Wednesdays.
Part-Time Reception & Admin Assistant in Dewsbury employer: Connect Housing Association Ltd.
Connect Housing Association Ltd. is an excellent employer that values its employees by fostering a supportive work culture and providing opportunities for professional growth within the community-focused environment of Dewsbury. With a commitment to delivering exceptional customer service, employees can expect a rewarding experience while contributing to meaningful housing solutions, all within a flexible part-time schedule that promotes work-life balance.
Contact Details:
Connect Housing Association Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Reception & Admin Assistant in Dewsbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Connect Housing Association Ltd. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Connect Housing Association Ltd. and let us see your personality shine through!
We think you need these skills to ace Part-Time Reception & Admin Assistant in Dewsbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Connect Housing Association Ltd..
Get Familiar with Our Brand:Before applying, take some time to learn about Connect Housing Association Ltd. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Connect Housing Association Ltd.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Connect Housing Association Ltd..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Connect Housing Association Ltd. will surely appreciate.
