At a Glance
- Tasks: Support the sales team by processing orders and managing customer inquiries.
- Company: Join a leading global innovator in software and hardware for entertainment.
- Benefits: Competitive salary up to £26,000 and a dynamic work environment.
- Why this job: Be part of a team shaping unforgettable experiences with cutting-edge technology.
- Qualifications: Strong communication skills and previous experience in administration or supply chain required.
- Other info: Located in Nottingham/Derby, this role offers a chance to grow in a vibrant industry.
The predicted salary is between 20800 - 36400 £ per year.
Connect Group are working with a leading global recognised leader in their industry, known for developing innovative software and hardware solutions that power the entertainment and installation sectors. If you’re passionate about contributing to the future of advanced technical solutions that shape unforgettable experiences, you’ll find a dynamic and challenging environment here.
Salary: Up to 26,000
Location: Nottingham/Derby
Job Responsibilities:
- Work alongside the UK Sales Team to process customer orders and shipments in line with company standard operating practices.
- Analyse and review stock levels to provide accurate delivery times.
- Liaise with the finance department and customers to ensure payments are up to date, facilitating the shipment of goods.
- Maintain customer back orders to ensure shipments align with customer deadlines.
- Check the accuracy and maintain existing client data.
- Act as a central contact for assigned customer inquiries via telephone or email.
- Develop an understanding of the company's products and services to effectively support the sales team and customers.
Skills Required:
- Excellent communication and interpersonal skills.
- Competent computer skills.
- Strong organizational and time management abilities.
- Enthusiastic and high attention to detail.
- Ability to problem-solve.
- Able to work effectively within a team as well as individually without supervision.
- Detail-oriented with a focus on accuracy.
- Previous experience in administration, export, or supply chain.
Sales Support Admin employer: Connect Group
Contact Detail:
Connect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Admin
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you in interviews but also show your genuine interest in the role and the company.
✨Tip Number 2
Brush up on your communication skills. As a Sales Support Admin, you'll be liaising with customers and the sales team, so practice clear and concise communication to demonstrate your ability to handle inquiries effectively.
✨Tip Number 3
Showcase your organisational skills. Prepare examples of how you've managed multiple tasks or projects in the past, as this will highlight your ability to stay on top of customer orders and stock levels.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with professionals can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Sales Support Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, export, or supply chain. Emphasise your communication skills and attention to detail, as these are crucial for the Sales Support Admin role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the job responsibilities, such as your ability to manage customer inquiries and maintain accurate client data.
Highlight Relevant Skills: In your application, clearly outline your organisational and time management abilities. Provide examples of how you've successfully problem-solved in previous roles, as this will demonstrate your capability to handle the dynamic environment of the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the Sales Support Admin position.
How to prepare for a job interview at Connect Group
✨Showcase Your Communication Skills
As a Sales Support Admin, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Use examples from your past experiences where you successfully handled customer inquiries or collaborated with team members.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. During the interview, discuss how you manage your time and prioritise tasks. You could mention specific tools or methods you use to stay organised, especially when handling multiple orders or deadlines.
✨Demonstrate Problem-Solving Abilities
Employers value candidates who can think on their feet. Prepare to share examples of challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can handle the dynamic environment of sales support.
✨Familiarise Yourself with the Company’s Products
Understanding the company's products and services is crucial for supporting the sales team effectively. Do some research before the interview and be ready to discuss how you can leverage this knowledge to enhance customer experiences and streamline processes.