At a Glance
- Tasks: Lead CRM design and optimisation while enhancing data architecture and system integration.
- Company: Join Connect Fibre, a fast-growing business revolutionising broadband services.
- Benefits: Enjoy a £60,000 salary, 25 days holiday, private medical, and flexible working options.
- Other info: Collaborate with a passionate team and influence key transformation projects.
- Why this job: Make a real impact in a dynamic environment with exciting projects and career growth.
- Qualifications: 3+ years CRM experience; strong communication and problem-solving skills required.
The predicted salary is between 48000 - 72000 £ per year.
Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential.
Job Overview
Reporting to the Head of Systems Development, this is a hands-on delivery role focused on taking ownership of CRM design, build, maintenance, and optimisation — with a strong emphasis on data architecture, integration, and system evaluation and automation. You will take a leading role in scaling, improving, and automating the various applications and systems that support our business and improving the handling, accuracy, and availability of data across the business. Working closely with the Systems Architect, you will engage with cross-departmental stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, governance, integration, and automation projects.
Key Responsibilities:
- Oversee the day-to-day management and strategic development of the organisation’s CRM platform (HubSpot experience is beneficial but not essential) and connected SAAS systems.
- Collaborate with stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, process improvements, governance, and integration projects.
- Translate business requirements into system specifications, process flows, and configuration documentation.
- Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups.
- Create and maintain comprehensive documentation, including architecture diagrams, high-level and detailed designs, configuration, and user guides.
- Plan and manage system integrations, connecting HubSpot with key business tools and platforms.
- Analyse current business processes and identify areas for optimisation through configuration or automation.
- Ensure all changes follow the change management process and have been communicated to stakeholders.
- Support change adoption, ensuring colleagues understand and embrace new systems and ways of working.
- Coordinate system testing, user acceptance testing (UAT), and training activities.
- Provide day-to-day application support, troubleshooting, and issue resolution.
- Ensure GDPR and data governance standards are upheld at all times.
- Stay up to date with HubSpot product updates and best practices.
The Candidate:
- Minimum of three years CRM experience in a development and/or systems administration role.
- Proven success in CRM implementation and configuration projects.
- Solid understanding of CRM architecture and database structures.
- Experience using HubSpot APIs or middleware (e.g., Zapier, Make, or custom integrations) would be beneficial but is not essential.
- Proactive, highly organised, and able to manage multiple projects.
- Keep up with HubSpot’s updates and releases, implementing new features and optimising existing ones to enhance CRM performance and usability.
- Experience working within Agile and DevOps teams. Experience with Azure DevOps for CI/CD and backlog/progress tracking.
- Excellent communication skills with the ability to liaise directly with stakeholders to gather and refine requirements.
- Familiarity with modern telecom/ISP BSS/OSS standards and systems.
- Strategic thinker coupled with excellent analytical and problem-solving skills.
- Ability to work both independently and as part of a team.
The Rewards:
- Salary: £60,000 per annum
- 25 days holiday plus Bank Holidays plus Birthday Off (pro-rata)
- Company Pension Contribution
- Private Medical and Dental package
- £1,500 Employee Referral Scheme
- Family Friendly Support Package
- Influence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business.
- Flexible remote or hybrid working, with regular in-person workshops and very occasional team meetings in London to support collaboration and alignment.
Connect Fibre offers excellent team and business building opportunities. Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre. All applications will remain strictly confidential.
Systems Developer in Watford employer: Connect Fibre
Connect Fibre is an innovative employer that prioritises employee growth and collaboration, offering a dynamic work culture that embraces flexibility with remote or hybrid working options. With competitive benefits including a generous holiday allowance, private medical and dental packages, and opportunities to influence key transformation projects, employees are empowered to thrive in their roles while contributing to the rapid expansion of a cutting-edge broadband business.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Developer in Watford
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Connect Fibre or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Connect Fibre.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Connect Fibre.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Connect Fibre that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Systems Developer in Watford
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Connect Fibre.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Connect Fibre and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Connect Fibre
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Connect Fibre uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
