At a Glance
- Tasks: Reach out to potential customers and promote our cutting-edge fibre products.
- Company: Join Connect Fibre, a fast-growing business revolutionising broadband with unbeatable speeds and service.
- Benefits: Enjoy £25,000 base salary, uncapped commission, 25 days holiday, and excellent health benefits.
- Why this job: Be part of a dynamic team, work from home, and make a real impact in the telecom industry.
- Qualifications: Previous telesales experience is preferred; strong communication skills and a proactive attitude are essential.
- Other info: Flexible working hours with occasional weekend shifts; continuous training and development opportunities available.
The predicted salary is between 25000 - 35000 £ per year.
Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential.
We are seeking a motivated and enthusiastic Telesales Agent to join our dynamic team. The ideal candidate will be responsible for reaching out to potential customers, promoting our products and services, and generating leads. This role requires strong communication skills, a persuasive attitude, and the ability to work effectively from home.
Responsibilities:
- Conduct outbound calls to prospective clients to promote products and services.
- Build rapport with potential customers and develop a deep understanding of their needs.
- Meet or exceed weekly and monthly sales targets and performance metrics.
- Maintain accurate records of customer interactions and transactions in our CRM system.
- Collaborate with the wider sales and support team to ensure an excellent customer experience.
- Engage potential customers in conversation, effectively communicating the benefits of our offerings.
- Follow up on leads generated from marketing campaigns and previous customer interactions.
Requirements:
- Proven experience in telesales or other sales role (telecom industry experience is a plus).
- Strong communication skills with the ability to engage, influence, and close sales effectively.
- Self-motivated, resilient, and able to work independently in a remote environment.
- Familiarity with CRM software. Experience with HubSpot, Slack and Teams is beneficial.
- Availability for occasional weekend shifts as needed.
- Ability to build rapport with potential customers quickly and effectively.
- Excellent organisational skills and attention to detail.
- Happy to work on a weekly rota.
- A proactive attitude towards achieving targets and contributing to team success.
- Willingness to learn and adapt in a fast-paced environment.
The Rewards:
- £25,000 + Uncapped Commission + Bonus (OTE £35,000)
- 25 days holiday plus Bank Holidays plus Birthday Off
- Company Pension Contribution
- Business Laptop
- Excellent Private Medical and Dental Benefits Package
- £1500 Employee Referral Scheme
- Superb Maternity Support Package
- Continuous development and Professional Training
Connect Fibre offers excellent team and business building opportunities. Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre paul.blunt@connectfibre.co.uk. All applications will remain strictly confidential.
Telesales Executive employer: Connect Fibre
Contact Detail:
Connect Fibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with the latest trends in the telecom industry, especially around fibre broadband. Being knowledgeable about the products and services offered by Connect Fibre will help you engage potential customers more effectively during your calls.
✨Tip Number 2
Practice your communication skills by role-playing sales scenarios with friends or family. This will help you become more persuasive and confident when speaking to potential customers, which is crucial for a Telesales Executive.
✨Tip Number 3
Make sure to set up a comfortable and distraction-free workspace at home. A professional environment will help you stay focused and motivated while making calls and meeting your sales targets.
✨Tip Number 4
Network with current or former employees of Connect Fibre on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or sales roles. Emphasise your communication skills and any familiarity with CRM software, especially HubSpot, Slack, and Teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Connect Fibre and how your skills align with their needs.
Highlight Achievements: In your application, include specific examples of how you've met or exceeded sales targets in previous roles. This will demonstrate your ability to contribute to the company's growth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connect Fibre
✨Know Your Product Inside Out
Before the interview, make sure you understand Connect Fibre's products and services thoroughly. Familiarise yourself with the benefits of their Full Fibre broadband and Wi-Fi 7 technology, as this will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
As a Telesales Executive, strong communication skills are essential. Practice articulating your thoughts clearly and persuasively. During the interview, focus on how you can engage potential customers and build rapport, as this is a key part of the role.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises during the interview. Prepare by thinking about common objections you might face from customers and how you would respond. This will showcase your ability to think on your feet and handle real-life sales situations.
✨Demonstrate Your Self-Motivation
Working from home requires a high level of self-motivation. Be ready to discuss how you manage your time and stay productive in a remote environment. Share examples of how you've successfully met targets or overcome challenges in previous roles.