Telesales Executive

Telesales Executive

Leicester Full-Time 24000 - 36000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage HubSpot CRM, optimise data, and support marketing campaigns.
  • Company: Join Connect Fibre, a fast-growing telecoms company revolutionising UK broadband.
  • Benefits: Enjoy a £30,000 salary, 25 days holiday, and private medical cover.
  • Why this job: Be part of a passionate team transforming communities with super-fast fibre broadband.
  • Qualifications: 2+ years HubSpot experience and strong analytical skills required.
  • Other info: Flexible home working with occasional travel and excellent career growth opportunities.

The predicted salary is between 24000 - 36000 £ per year.

HubSpot Administrator Connect Fibre

Home Based

£30,000 plus Benefits

Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK!

We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey.

At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.

The Role

Reporting to the HubSpot manager, key responsibilities are:

· CRM Management & Maintenance: Oversee the daily administration of the HubSpot CRM, including data accuracy, user permissions, and system configurations.

· Database Optimisation: Maintain clean, accurate, and up-to-date records by implementing data hygiene practices such as deduplication, contact segmentation, and lead scoring.

· Workflow Automation: Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups.

· Pipeline Management: Configure and customize sales pipelines, deal stages, and reporting tools to support sales, marketing, and service teams in their specific goals and tasks.

· User Support & Training: Provide day-to-day support for HubSpot users, troubleshooting issues, and ensuring best practices. Conduct onboarding and training sessions for new users.

· Reporting & Analytics: Build dashboards and customized reports that deliver actionable insights on marketing, sales, and customer service metrics, helping teams track KPIs and identify growth opportunities

· Integration Management: Manage and troubleshoot integrations between HubSpot and other tools such as Google Analytics, Slack, and other third-party applications.

· Lead Management & Segmentation: Create and manage lists, segments, and properties within HubSpot to support targeted campaigns and customer segmentation.

· Campaign & Content Management: Support marketing and sales teams by managing campaigns, including tracking performance, A/B testing, and analysing content interactions within HubSpot.

· System Updates & Optimisation: Keep up with HubSpot’s updates and releases, implementing new features and optimizing existing ones to enhance CRM performance and usability.

The Candidate

A deep understanding of HubSpot is a pre-requisite.

· Experience in HubSpot Administration: Proven experience (2+ years) working as a CRM Administrator, with a strong emphasis on HubSpot.

· Technical Proficiency: Familiarity with HubSpot\’s CRM tools, including automation, reporting, workflow building, pipeline management, and integrations. Basic understanding of HTML/CSS and APIs is a plus.

· Data-Driven Mindset: Strong analytical skills with the ability to interpret data, generate insights, and make data-backed decisions. Experience in creating custom reports and dashboards in HubSpot is essential

· Problem-Solving Skills: Ability to troubleshoot system issues and implement solutions quickly, ensuring minimal downtime and effective user support

· Attention to Detail: Excellent attention to detail, particularly in managing data accuracy, ensuring segmentation and workflows are set up correctly, and maintaining CRM hygiene.

· Communication & Training Abilities: Strong written and verbal communication skills, with experience training teams and creating documentation to support CRM processes and best practices.

· Understanding of Sales & Marketing Processes: Knowledge of the fundamentals of sales and marketing, including lead nurturing, customer segmentation, and campaign tracking.

· Adaptability: A proactive learner who keeps up with HubSpot’s new features and changes, staying current with industry best practices and CRM technology trends.

The Rewards:

● £30,000 per annum

● 25 days holiday, plus bank holidays, Birthday off

● Private Medical Cover

● Private Dental Cover

● Employee Referral Scheme

● Company pension contribution

● Enhanced family friendly policies

● Business Laptop

● Home working with occasional all-expensed travel

Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!

Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre paul.blunt@connectfibre.co.uk. All applications will remain strictly confidential.

Reference: PBCF80

(Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)

Telesales Executive employer: Connect Fibre

Connect Fibre is an exceptional employer that champions innovation and teamwork in the fast-paced telecoms industry. With a strong focus on employee well-being, we offer competitive salaries, comprehensive benefits including private medical and dental cover, and generous holiday allowances, all while fostering a supportive work culture that encourages personal and professional growth. Join us in our mission to revolutionise broadband access across the UK, where your contributions will directly impact communities and help shape the future of connectivity.
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Contact Detail:

Connect Fibre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Executive

Tip Number 1

Get to know the company inside out! Research Connect Fibre's mission and values, and think about how your skills in HubSpot can help them achieve their goals. This will not only impress during interviews but also help you tailor your approach.

Tip Number 2

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 3

Prepare for the interview by practising common questions related to HubSpot administration. Think about specific examples from your experience that showcase your problem-solving skills and attention to detail. We want to see how you can make an impact!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows you’re genuinely interested in joining the Connect Fibre team!

We think you need these skills to ace Telesales Executive

HubSpot Administration
CRM Management
Data Accuracy
Workflow Automation
Pipeline Management
User Support
Reporting & Analytics
Integration Management
Lead Management
Campaign Management
Attention to Detail
Communication Skills
Problem-Solving Skills
Adaptability
Technical Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Telesales Executive role. Highlight your experience with HubSpot and any relevant skills that match the job description. We want to see how you can bring value to our team!

Showcase Your Skills: Don’t just list your skills; show us how you've used them in past roles. Whether it’s CRM management or data analysis, give us examples that demonstrate your expertise and problem-solving abilities.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and Connect Fibre's mission. Let us know why you're excited about the opportunity and how you can contribute to our journey.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out!

How to prepare for a job interview at Connect Fibre

Know Your HubSpot Inside Out

Make sure you brush up on your HubSpot knowledge before the interview. Familiarise yourself with its features, especially CRM management, workflow automation, and reporting tools. Being able to discuss specific examples of how you've used HubSpot in previous roles will show your expertise and passion for the platform.

Showcase Your Problem-Solving Skills

Prepare to discuss scenarios where you've successfully troubleshot issues or optimised processes. Connect Fibre values a proactive approach, so think of examples that highlight your ability to quickly implement solutions and improve user support. This will demonstrate your fit for the role.

Data-Driven Mindset is Key

Be ready to talk about how you've used data to drive decisions in your past roles. Bring examples of custom reports or dashboards you've created in HubSpot, and explain how they helped your team achieve their goals. This will show that you understand the importance of analytics in CRM management.

Communicate Clearly and Confidently

Since you'll be providing training and support to users, strong communication skills are essential. Practice explaining complex concepts in simple terms, and prepare to discuss how you've trained others in the past. This will help you stand out as a candidate who can effectively share knowledge and best practices.

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