Connect Fibre is hiring an Upgrades and Retentions Executive to work remotely in the UK. You will engage existing customers to renew contracts, secure upgrades and identify add-ons, while discussing pricing and value with confidence.
The role emphasizes a customer-first approach and a commercially driven mindset. You’ll manage switch-related conversations and retention activities, aiming to deliver strong renewals, upgrades and positive customer experiences.
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Remote Retention & Upgrades Specialist employer: Connect Fibre
Connect Fibre is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration in the rapidly evolving field of ultra-fast network delivery. Employees benefit from flexible hybrid working arrangements, comprehensive training opportunities, and a strong commitment to safety and compliance, making it an ideal environment for professional growth and meaningful contributions to the community across the Midlands.
