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For Companies At a Glance
- Tasks: Drive omni-channel marketing campaigns and support customer engagement strategies.
- Company: Join Connect Fibre, a fast-growing telecoms company revolutionising broadband in the UK.
- Benefits: Enjoy 25 days holiday, private medical cover, and a company laptop.
- Why this job: Be part of a passionate team transforming communities with super-fast fibre broadband.
- Qualifications: Experience in email/content marketing and strong communication skills required.
- Other info: Flexible hybrid working model with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Connect Fibre was founded in 2019 by a team of like-minded, experienced telecoms fanatics. We have one vision: to develop the fastest and most reliable fibre network in the UK! We are growing fast and looking for people with passion, fresh ideas, and drive to join us on our journey. At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.
The Role
Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and Recontracting.
Key Responsibilities:
- Design, execute and analyse omni-channel campaigns end to end.
- Create, manage and refine audience segmentation that drives accurate targeting and personalised communication.
- Support new product launches across the business.
- Brief visually appealing content and templates to our in-house design team and external agencies.
- Optimise campaigns through A/B testing and identify opportunities for growth.
- Drive customer adoption by supporting and executing consumer marketing activities.
- Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the business have visibility of marketing activity.
- Analyse and report on the competitive landscape and industry.
- Remain customer centric in everything you do to deliver a customer focused experience.
The Candidate
- Minimum one year of relevant work experience in Email Marketing/Content marketing.
- Experience with CRM Systems (Hubspot preferred but not essential).
- Keen focus on self-guided learning and development.
- Articulate, with excellent grammar and spelling for the purposes of customer content across multiple channels (Email/SMS/Whatsapp/Blog).
- Project Management skills and ability to multi-task whilst keeping to deadlines.
- A confident communicator with influencing skills to effectively work with stakeholders.
- Digitally-savvy, thrive on building relationships and customer campaigns.
- A loyal and reliable team player.
- Ability to think differently, outside the box and on your own initiative.
The Rewards
- 25 days holiday, plus bank holidays, Birthday off.
- Private Medical Cover.
- Employee Referral Scheme.
- Company pension contribution.
- Superb maternity package.
- Company laptop.
- All-expensed travel.
Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!
Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre paul.blunt@connectfibre.co.uk. All applications will remain strictly confidential.
Customer Marketing Executive in London employer: Connect Fibre
Contact Detail:
Connect Fibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Marketing Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and don’t be shy about sliding into DMs. Building connections can open doors that job applications alone can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your marketing campaigns, projects, or any relevant work. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching Connect Fibre and its mission. Tailor your answers to reflect how your experience aligns with their goals, especially in customer marketing and engagement strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Connect Fibre team.
We think you need these skills to ace Customer Marketing Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Marketing Executive role. Highlight your relevant experience in email and content marketing, and don’t forget to showcase your project management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer marketing and how your fresh ideas can contribute to Connect Fibre's mission. Keep it engaging and personal.
Showcase Your Digital Savvy: Since this role requires a digitally-savvy candidate, mention any CRM systems you’ve worked with, especially Hubspot. Share examples of successful campaigns you've executed to demonstrate your skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Good luck!
How to prepare for a job interview at Connect Fibre
✨Know Your Stuff
Before the interview, dive deep into Connect Fibre's mission and values. Understand their customer marketing strategy and think about how your experience in email and content marketing can contribute to their goals. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Creativity
Prepare examples of past campaigns you've designed or executed, especially those that involved audience segmentation and A/B testing. Be ready to discuss what worked, what didn’t, and how you optimised your strategies. This will demonstrate your ability to think outside the box and drive results.
✨Be a Team Player
Connect Fibre values collaboration, so highlight your experience working with different teams like sales and customer service. Share specific instances where your communication skills helped bridge gaps or enhance project outcomes. This will illustrate your ability to work effectively in a team-oriented environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their current marketing challenges or upcoming product launches. This not only shows your enthusiasm but also gives you a chance to demonstrate your knowledge and strategic thinking regarding customer engagement.
