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- Tasks: Lead CRM design and optimisation while automating systems for efficiency.
- Company: Join Connect Fibre, a fast-growing business revolutionising broadband services.
- Benefits: Enjoy a £50,000 salary, 25 days holiday, and private medical care.
- Other info: Flexible remote work with opportunities for career growth and team collaboration.
- Why this job: Make a real impact in a dynamic tech environment with exciting projects.
- Qualifications: 3+ years in CRM development; strong analytical and communication skills.
The predicted salary is between 42000 - 58000 £ per year.
Connect Fibre is a rapidly expanding and exciting new business offering the very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential.
Reporting to the Head of Systems Development, this is a hands-on delivery role focused on taking ownership of CRM design, build, maintenance, and optimisation — with a strong emphasis on data architecture, integration, and system evaluation and automation. You will take a leading role in scaling, improving, and automating the various applications and systems that support our business and improving the handling, accuracy, and availability of data across the business.
Working closely with the Systems Architect, you will engage with cross-departmental stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, governance, integration, and automation projects.
Key Responsibilities:- Oversee the day-to-day management and strategic development of the organisation's CRM platform and connected SAAS systems.
- Collaborate with stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, process improvements, governance, and integration projects.
- Translate business requirements into system specifications, process flows, and configuration documentation.
- Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups.
- Create and maintain comprehensive documentation, including architecture diagrams, high-level and detailed designs, configuration, and user guides.
- Plan and manage system integrations, connecting HubSpot with key business tools and platforms.
- Analyse current business processes and identify areas for optimisation through configuration or automation.
- Ensure all changes follow the change management process and have been communicated to stakeholders.
- Support change adoption, ensuring colleagues understand and embrace new systems and ways of working.
- Coordinate system testing, user acceptance testing (UAT), and training activities.
- Provide day-to-day application support, troubleshooting, and issue resolution.
- Ensure GDPR and data governance standards are upheld at all times.
- Stay up to date with HubSpot product updates and best practices.
- Minimum of three years CRM experience in a development and/or systems administration role.
- Proven success in CRM implementation and configuration projects.
- Solid understanding of CRM architecture and database structures.
- Experience using HubSpot APIs or middleware (e.g., Zapier, Make, or custom integrations) would be beneficial but is not essential.
- Proactive, highly organised, and able to manage multiple projects.
- Keep up with HubSpot's updates and releases, implementing new features and optimising existing ones to enhance CRM performance and usability.
- Experience working within Agile and DevOps teams. Experience with Azure DevOps for CI/CD and backlog/progress tracking.
- Excellent communication skills with the ability to liaise directly with stakeholders to gather and refine requirements.
- Familiarity with modern telecom/ISP BSS/OSS standards and systems.
- Strategic thinker coupled with excellent analytical and problem-solving skills.
- Ability to work both independently and as part of a team.
- Salary: £50,000 per annum
- 25 days holiday plus Bank Holidays plus Birthday Off (pro-rata)
- Company Pension Contribution
- Private Medical and Dental package
- £1,500 Employee Referral Scheme
- Family Friendly Support Package
- Influence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business.
- Flexible remote or hybrid working, with regular in-person workshops and very occasional team meetings in London to support collaboration and alignment.
Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!
Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre. All applications will remain strictly confidential.
Systems Developer in Hull employer: Connect Fibre
Contact Detail:
Connect Fibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Developer in Hull
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your CRM projects and any cool integrations you've worked on. This gives employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common CRM scenarios and be ready to discuss how you've tackled challenges in past roles. Practice makes perfect, so consider mock interviews with friends or mentors to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining Connect Fibre and being part of our exciting journey.
We think you need these skills to ace Systems Developer in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Developer role. Highlight your CRM experience and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Skills: Don’t just list your skills; show us how you’ve used them in real-world scenarios. Whether it’s CRM implementation or system integrations, give us examples that demonstrate your expertise.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Connect Fibre
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM systems, especially HubSpot. Brush up on its features, APIs, and any recent updates. Being able to discuss how you've used these tools in past roles will show your expertise and readiness for the position.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous projects. Think about specific instances where you improved processes or optimised systems. This will demonstrate your analytical skills and strategic thinking, which are crucial for this role.
✨Engage with Stakeholders
Since this role involves liaising with various departments, practice how you would communicate technical concepts to non-technical stakeholders. Be ready to explain how you gather requirements and ensure everyone is on the same page during projects.
✨Demonstrate Your Organisational Skills
With multiple projects on the go, it’s vital to show that you can manage your time effectively. Prepare to discuss your project management strategies and tools you’ve used, like Azure DevOps, to keep everything on track and meet deadlines.