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For Companies At a Glance
- Tasks: Manage CRM systems and support the HubSpot manager in daily operations.
- Company: Join Connect Fibre, a fast-growing telecoms company on a mission to revolutionise broadband in the UK.
- Benefits: Enjoy a competitive salary, benefits package, and the flexibility of home working.
- Why this job: Be part of a passionate team transforming communities with super-fast fibre broadband.
- Qualifications: Experience with HubSpot and strong organisational skills are essential.
- Other info: Exciting growth opportunities in a dynamic and innovative environment.
The predicted salary is between 24000 - 42000 £ per year.
Overview
Connect Fibre is building the fastest and most reliable fibre network in the UK. We are growing rapidly and seek passionate, fresh‑idea talent to join our journey.
The Role
- CRM Management & Maintenance: Oversee daily administration of HubSpot, ensuring data accuracy, user permissions, and system configurations.
- Database Optimisation: Maintain clean, up‑to‑date records through deduplication, segmentation, and lead scoring.
- Workflow Automation: Develop and manage workflows, sequences, and automation processes to improve efficiency and support lead nurturing.
- Pipeline Management: Configure custom sales pipelines, deal stages, and reporting tools for sales, marketing, and service teams.
- User Support & Training: Provide day‑to‑day user support, troubleshoot issues, and conduct onboarding and training sessions.
- Reporting & Analytics: Build dashboards and reports that deliver actionable insights on marketing, sales, and customer service metrics.
- Integration Management: Manage and troubleshoot integrations between HubSpot and third‑party tools.
- Lead Management & Segmentation: Create and manage lists, segments, and properties within HubSpot.
- Campaign & Content Management: Support teams by managing campaigns, tracking performance, A/B testing, and analysing content interactions.
- System Updates & Optimisation: Keep up with HubSpot updates, implement new features, and optimise existing ones.
The Candidate
- Experience in HubSpot Administration: 2+ years as a CRM Administrator with strong emphasis on HubSpot.
- Technical Proficiency: Familiarity with HubSpot’s CRM tools, automation, reporting, workflow building, pipeline management, and integrations. Basic HTML/CSS and API knowledge is a plus.
- Data‑Driven Mindset: Strong analytical skills, ability to interpret data, generate insights, and make data‑backed decisions. Essential experience in creating custom reports and dashboards in HubSpot.
- Problem‑Solving Skills: Ability to troubleshoot system issues and implement solutions quickly, ensuring minimal downtime.
- Attention to Detail: Excellent detail orientation, especially in managing data accuracy and maintaining CRM hygiene.
- Communication & Training Abilities: Strong written and verbal communication skills, experience training teams, and creating documentation to support CRM processes.
- Understanding of Sales & Marketing Processes: Knowledge of lead nurturing, customer segmentation, and campaign tracking.
- Adaptability: Proactive learner who keeps up with HubSpot’s new features, staying current with industry best practices and CRM technology trends.
The Rewards
- 25 days holiday, plus bank holidays and birthday off
- Private medical cover
- Employee referral scheme
- Company pension contribution
- Superb maternity package
- Business laptop
- Home working with occasional all‑expensed travel
Contact
Interested applicants send an up‑to‑date CV to Paul Blunt at paul.blunt@connectfibre.co.uk. All applications remain strictly confidential.
(Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)
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HubSpot Administrator employer: Connect Fibre
Contact Detail:
Connect Fibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HubSpot Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Connect Fibre on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a mini presentation or a portfolio showcasing your HubSpot expertise. This can really set you apart during interviews.
✨Tip Number 3
Be ready for the unexpected! Brush up on common interview questions related to CRM management and think of examples from your past experiences that highlight your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Connect Fibre team.
We think you need these skills to ace HubSpot Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the HubSpot Administrator role. Highlight any CRM management experience and show us how you can contribute to our mission at Connect Fibre.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how your fresh ideas can help us revolutionise fibre broadband in the UK. Keep it engaging and personal!
Showcase Your HubSpot Knowledge: If you've got experience with HubSpot, flaunt it! Share specific examples of how you've used the platform to improve processes or drive results. We want to see your expertise in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Connect Fibre
✨Know Your HubSpot Inside Out
Before the interview, make sure you’re well-versed in HubSpot’s features and functionalities. Familiarise yourself with CRM management best practices and be ready to discuss how you’ve used HubSpot in previous roles or projects.
✨Show Your Passion for Telecoms
Connect Fibre is all about revolutionising the fibre network in the UK. Share your enthusiasm for the telecoms industry and any relevant experiences that demonstrate your commitment to improving connectivity and customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to CRM management. Think of examples from your past where you successfully resolved issues or improved processes using HubSpot, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, future projects, or how they measure success in the HubSpot Administrator position. This shows you’re genuinely interested in being part of their journey.