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For Companies At a Glance
- Tasks: Manage HubSpot CRM, optimise databases, and support marketing campaigns.
- Company: Join Connect Fibre, a fast-growing telecoms company revolutionising UK broadband.
- Benefits: Enjoy a £30,000 salary, 25 days holiday, private medical cover, and more.
- Why this job: Be part of a mission to provide super-fast fibre broadband across the UK.
- Qualifications: 2+ years HubSpot experience, strong analytical skills, and problem-solving abilities.
- Other info: Flexible home working with occasional travel and excellent career growth opportunities.
The predicted salary is between 21600 - 36000 £ per year.
CRM Administrator (HubSpot) Connect Fibre
Home Based
£30,000 plus Benefits
Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK!
We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey.
At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.
The Role
Reporting to the HubSpot manager, key responsibilities are:
· CRM Management & Maintenance: Oversee the daily administration of the HubSpot CRM, including data accuracy, user permissions, and system configurations.
· Database Optimisation: Maintain clean, accurate, and up-to-date records by implementing data hygiene practices such as deduplication, contact segmentation, and lead scoring.
· Workflow Automation: Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups.
· Pipeline Management: Configure and customize sales pipelines, deal stages, and reporting tools to support sales, marketing, and service teams in their specific goals and tasks.
· User Support & Training: Provide day-to-day support for HubSpot users, troubleshooting issues, and ensuring best practices. Conduct onboarding and training sessions for new users.
· Reporting & Analytics: Build dashboards and customized reports that deliver actionable insights on marketing, sales, and customer service metrics, helping teams track KPIs and identify growth opportunities
· Integration Management: Manage and troubleshoot integrations between HubSpot and other tools such as Google Analytics, Slack, and other third-party applications.
· Lead Management & Segmentation: Create and manage lists, segments, and properties within HubSpot to support targeted campaigns and customer segmentation.
· Campaign & Content Management: Support marketing and sales teams by managing campaigns, including tracking performance, A/B testing, and analysing content interactions within HubSpot.
· System Updates & Optimisation: Keep up with HubSpot’s updates and releases, implementing new features and optimizing existing ones to enhance CRM performance and usability.
The Candidate
A deep understanding of HubSpot is a pre-requisite.
· Experience in HubSpot Administration: Proven experience (2+ years) working as a CRM Administrator, with a strong emphasis on HubSpot.
· Technical Proficiency: Familiarity with HubSpot\’s CRM tools, including automation, reporting, workflow building, pipeline management, and integrations. Basic understanding of HTML/CSS and APIs is a plus.
· Data-Driven Mindset: Strong analytical skills with the ability to interpret data, generate insights, and make data-backed decisions. Experience in creating custom reports and dashboards in HubSpot is essential
· Problem-Solving Skills: Ability to troubleshoot system issues and implement solutions quickly, ensuring minimal downtime and effective user support
· Attention to Detail: Excellent attention to detail, particularly in managing data accuracy, ensuring segmentation and workflows are set up correctly, and maintaining CRM hygiene.
· Communication & Training Abilities: Strong written and verbal communication skills, with experience training teams and creating documentation to support CRM processes and best practices.
· Understanding of Sales & Marketing Processes: Knowledge of the fundamentals of sales and marketing, including lead nurturing, customer segmentation, and campaign tracking.
· Adaptability: A proactive learner who keeps up with HubSpot’s new features and changes, staying current with industry best practices and CRM technology trends.
The Rewards:
● £30,000 per annum
● 25 days holiday, plus bank holidays, Birthday off
● Private Medical Cover
● Private Dental Cover
● Employee Referral Scheme
● Company pension contribution
● Superb maternity package
● Business Laptop
● Home working with occasional all-expensed travel
Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!
Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre paul.blunt@connectfibre.co.uk. All applications will remain strictly confidential.
Reference: PBCF80
(Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)
CRM Administrator (HubSpot) employer: Connect Fibre
Contact Detail:
Connect Fibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administrator (HubSpot)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a CRM Administrator role, and who knows? They might just have the inside scoop on openings at Connect Fibre or elsewhere.
✨Tip Number 2
Prepare for interviews by practising common questions related to HubSpot and CRM management. We recommend doing mock interviews with friends or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in CRM administration, especially with HubSpot. This can really set you apart during interviews and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Connect Fibre team and being part of our mission.
We think you need these skills to ace CRM Administrator (HubSpot)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your HubSpot experience and any relevant achievements to catch our eye!
Show Your Passion: We love seeing candidates who are genuinely excited about the role. Share why you're passionate about CRM administration and how you can contribute to our mission at Connect Fibre.
Keep It Clear and Concise: When writing your application, be clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Connect Fibre
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Familiarise yourself with its CRM tools, automation features, and reporting capabilities. Being able to discuss specific examples of how you've used these tools in past roles will show that you're not just familiar with HubSpot, but that you can leverage it effectively.
✨Showcase Your Data Skills
Since the role requires a data-driven mindset, be prepared to discuss how you've interpreted data in previous positions. Bring examples of custom reports or dashboards you've created and explain how they helped drive decisions. This will demonstrate your analytical skills and your ability to generate actionable insights.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced while managing a CRM and how you resolved them. Highlight your troubleshooting skills and your approach to ensuring minimal downtime, as this is crucial for user support.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role, especially when it comes to training users and creating documentation. Practice explaining complex concepts in simple terms, and be ready to share your experience in conducting training sessions. This will show that you can effectively support and guide your future colleagues.
