Customer Marketing Executive in Cardiff

Customer Marketing Executive in Cardiff

Cardiff Full-Time 30000 - 40000 £ / year (est.) Working from home possible
Connect Fibre

At a Glance

  • Tasks: Design and execute exciting omni-channel marketing campaigns to engage customers.
  • Company: Join Connect Fibre, a fast-growing telecoms company revolutionising broadband in the UK.
  • Benefits: Enjoy 25 days holiday, work from home flexibility, and a supportive team environment.
  • Other info: Dynamic role with opportunities for personal growth and creativity.
  • Why this job: Be part of a mission to transform communities with super-fast fibre broadband.
  • Qualifications: One year of experience in email or content marketing; CRM knowledge is a plus.

The predicted salary is between 30000 - 40000 £ per year.

Get AI-powered advice on this job and more exclusive features.

Customer Marketing Executive-Connect Fibre Work from home with regular team meetups Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics.

We have one vision: To develop the fastest and most reliable fibre network in the UK!

We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey.

At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.

The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and Recontracting.

Key

Responsibilities

  • Design, execute and analyse omni-channel campaigns end to end.
  • Create, manage and refine audience segmentation that drives accurate targeting and personalised communication.
  • Support new product launches across the business.
  • Brief visually appealing content and templates to our in-house design team and external agencies.
  • Optimise campaigns through A/B testing and identify opportunities for growth.
  • Drive customer adoption by supporting and executing consumer marketing activities.
  • Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the business have visibility of marketing activity.
  • Analyse and report on the competitive landscape and industry.
  • Remain customer centric in everything you do delivers a customer focussed experience The Candidate ●
  • Minimum one year of relevant work experience in Email Marketing/Content marketing. ●

Experience with CRM Systems

  • (Hubspot preferred but not essential)
  • Keen focus on self guided learning and development
  • Articulate, with excellent grammar and spelling for the purposes of customer content across multiple channels (Email/SMS/Whatsapp/Blog)
  • Project Management skills and ability to multi-task whilst keeping to deadlines.
  • A confident communicator with influencing skills to effectively work with stakeholders.
  • Digitally-savvy, thrive on building relationships and customer campaigns.
  • A loyal and reliable team player.
  • Ability to think differently, outside the box and on your own initiative.
  • The Rewards
  • 25 days holiday, plus

Customer Marketing Executive in Cardiff employer: Connect Fibre

Connect Fibre is an exceptional employer that prioritises employee growth and development, offering comprehensive training to ensure you become an expert in our revolutionary broadband products. With a vibrant work culture that encourages teamwork and community engagement, employees enjoy competitive salaries, generous benefits including private medical cover, and a supportive environment that values your contributions. Located in Derby, this role not only provides a chance to excel in sales but also to be part of a rapidly expanding company that is transforming the broadband landscape across the UK.

Connect Fibre

Contact Details:

Connect Fibre Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Marketing Executive in Cardiff

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Connect Fibre and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Connect Fibre are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Connect Fibre on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Connect Fibre. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Customer Marketing Executive in Cardiff

Omni-channel Marketing
Audience Segmentation
Campaign Management
A/B Testing
Email Marketing
Content Marketing
CRM Systems (Hubspot preferred)

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Connect Fibre. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Connect Fibre:Show us that you’ve done your homework! In your application, briefly mention what you admire about Connect Fibre’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Connect Fibre

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Connect Fibre will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Connect Fibre, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.