Telesales Advisor - B2B

Telesales Advisor - B2B

Full-Time 26500 £ / year No home office possible
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At a Glance

  • Tasks: Join our sales team as a B2B Telesales Advisor, driving sales and customer service.
  • Company: Connect, under Screwfix and Kingfisher Group, excels in appliance spare parts distribution.
  • Benefits: Enjoy bonuses, discounts, support services, and a vibrant company culture.
  • Why this job: Be part of a dynamic team, build relationships, and grow your career in a supportive environment.
  • Qualifications: Previous B2B sales experience and strong relationship-building skills are essential.
  • Other info: Engage in charity events and have a voice in company decisions through forums.

Connect, operating under the Screwfix banner and owned by the Kingfisher Group, is a leading name in the distribution of high-quality appliance spare parts and accessories. We are dedicated to delivering exceptional products and services to our diverse clientele across various sectors. We have over 50 years’ experience in the appliance spare parts industry. Our most recent opportunity has been becoming part of Screwfix, which has allowed us to continue to expand with the extensive support, knowledge and resources that the Kingfisher group has to offer. About the role and team: We are seeking a confident and driven sales individual to join our sales team as a B2B Telesales Advisor. You will be assigned a geographical territory and work closely with the Field based Business Development manager. You will create high levels of sales activity and provide the highest level of customer service to both new and existing customers. The role will involve: Continually developing and growing all existing and new accounts within your geographical territory Working collaboratively & effectively with the Field BDM to ensure the retention and growth of existing customers Building, managing, and maintaining a strong sales pipeline to ensure targets achieved Developing long term relationships with customers resulting in greater customer service, customer retention and increased revenue for the company To be successful for this role you will: Have previous B2B product sales experience Strong customer orientation and relationship building skills Self-motivated to work independently and part of a team in a fast paced, changing environment What we offer: Bonus scheme Retail Trust – a free online support and counselling service Employee support fund – non-repayable loan to help you in times of need Enhanced Parent Policy Enhanced Company Sick Pay HapiApp – Lots of retail discounts (shops, gyms etc) • Speak Up – a confidential service to report any incidents at work People Forum committee – a way for our people to have a say in the future of our business 20% discount in our retail stores Discount on all our stock Skillshub – a learning management system to boost your knowledge both in and out of the workplace PepTalk – a hub of hundreds of Pep Talks from industry professionals A generous Length of Service scheme Peakon Surveys – for you to have your say Charity events open for all to get involved in Company engagement events

Telesales Advisor - B2B employer: Connect a ScrewFix Company

At Connect, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and growth. As a B2B Telesales Advisor, you'll benefit from a robust support system provided by the Kingfisher Group, alongside competitive bonuses, extensive employee support services, and opportunities for professional development through our Skillshub learning platform. Join us in a rewarding environment where your contributions are valued, and enjoy exclusive discounts and engagement events that enhance your overall experience.
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Contact Detail:

Connect a ScrewFix Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Advisor - B2B

✨Tip Number 1

Familiarize yourself with the appliance spare parts industry and the specific products offered by Screwfix. Understanding the market and the needs of potential clients will help you engage in meaningful conversations during your calls.

✨Tip Number 2

Practice your sales pitch and focus on building rapport quickly. Since this role involves a lot of phone interaction, being able to connect with customers right away is crucial for success.

✨Tip Number 3

Leverage any existing relationships you have in the B2B sector. If you know businesses that could benefit from Screwfix's products, reach out to them and mention your new role to create opportunities.

✨Tip Number 4

Stay organized and develop a system for tracking your sales pipeline. This will not only help you meet your targets but also demonstrate your proactive approach to managing customer relationships.

We think you need these skills to ace Telesales Advisor - B2B

B2B Sales Experience
Customer Relationship Management
Sales Pipeline Management
Strong Communication Skills
Self-Motivation
Team Collaboration
Problem-Solving Skills
Adaptability to Change
Negotiation Skills
Time Management
Goal-Oriented Mindset
Customer Service Excellence
Networking Skills
Data-Driven Decision Making

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Telesales Advisor position. Highlight key responsibilities and required skills, such as B2B sales experience and customer relationship building.

Tailor Your CV: Customize your CV to reflect your relevant experience in B2B sales. Use specific examples that demonstrate your ability to develop customer relationships and achieve sales targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the appliance spare parts industry. Mention how your skills align with the company's goals and values.

Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. This could be sales targets met, accounts developed, or customer satisfaction ratings.

How to prepare for a job interview at Connect a ScrewFix Company

✨Show Your Sales Skills

Be prepared to discuss your previous B2B sales experience in detail. Highlight specific examples where you successfully built relationships and achieved sales targets, as this will demonstrate your capability to thrive in a sales-driven environment.

✨Understand the Company and Its Products

Research Connect and its affiliation with Screwfix and the Kingfisher Group. Familiarize yourself with their product offerings and market position, so you can speak knowledgeably about how you can contribute to their success.

✨Demonstrate Customer Orientation

Prepare to share instances where you prioritized customer service and satisfaction. Discuss how you have developed long-term relationships with clients, as this aligns with the company's focus on customer retention and service excellence.

✨Be Ready for Role-Playing Scenarios

Expect to engage in role-playing exercises during the interview. Practice common sales scenarios, such as handling objections or closing a sale, to showcase your confidence and adaptability in a fast-paced environment.

Telesales Advisor - B2B
Connect a ScrewFix Company
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