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- Tasks: Join our sales team as a B2B Telesales Advisor, driving sales and customer service.
- Company: Connect, part of the Kingfisher Group, excels in appliance spare parts distribution.
- Benefits: Enjoy hybrid work, bonuses, discounts, and support services for your well-being.
- Why this job: Be part of a dynamic team, build relationships, and make an impact in a growing company.
- Qualifications: Previous B2B sales experience and strong relationship-building skills are essential.
- Other info: Engage in charity events and company activities to enhance your work experience.
The predicted salary is between 28800 - 43200 £ per year.
Full time, permanent
Location: Bordesley Green - Hybrid
Connect, operating under the Screwfix banner and owned by the Kingfisher Group, is a leading name in the distribution of high-quality appliance spare parts and accessories. We are dedicated to delivering exceptional products and services to our diverse clientele across various sectors. We have over 50 years’ experience in the appliance spare parts industry.
About the role and team:
We are seeking a confident and driven sales individual to join our sales team as a B2B Telesales Advisor. You will be assigned a geographical territory and work closely with the Field based Business Development manager. You will create high levels of sales activity and provide the highest level of customer service to both new and existing customers.
The role will involve:
- Continually developing and growing all existing and new accounts within your geographical territory
- Working collaboratively & effectively with the Field BDM to ensure the retention and growth of existing customers
- Building, managing, and maintaining a strong sales pipeline to ensure targets achieved
- Developing long term relationships with customers resulting in greater customer service, customer retention and increased revenue for the company
To be successful for this role you will:
- Have previous B2B product sales experience
- Strong customer orientation and relationship building skills
- Self-motivated to work independently and part of a team in a fast paced, changing environment
What we offer:
- Bonus scheme
- Retail Trust - a free online support and counselling service
- Employee support fund - non-repayable loan to help you in times of need
- Enhanced Parent Policy
- Enhanced Company Sick Pay
- HapiApp - Lots of retail discounts (shops, gyms etc)
- Speak Up - a confidential service to report any incidents at work
- People Forum committee - a way for our people to have a say in the future of our business
- 20% discount in our retail stores
- Discount on all our stock
- Skillshub - a learning management system to boost your knowledge both in and out of the workplace
- PepTalk - a hub of hundreds of Pep Talks from industry professionals
- A generous Length of Service scheme
- Peakon Surveys - for you to have your say
- Charity events open for all to get involved in
- Company engagement events
Telesales Advisor - B2B employer: Connect a ScrewFix Company
Contact Detail:
Connect a ScrewFix Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor - B2B
✨Tip Number 1
Familiarise yourself with the appliance spare parts industry and the specific products offered by Screwfix. Understanding the market and the needs of potential clients will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Connect or similar companies. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Practice your sales pitch! As a Telesales Advisor, you'll need to demonstrate your ability to sell over the phone. Role-playing with a friend or mentor can help you refine your approach and boost your confidence.
✨Tip Number 4
Showcase your relationship-building skills during the interview. Prepare examples of how you've successfully developed long-term relationships with clients in previous roles, as this is crucial for success in a B2B sales environment.
We think you need these skills to ace Telesales Advisor - B2B
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Telesales Advisor position. Tailor your application to highlight your relevant experience in B2B sales and customer relationship management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous B2B sales experience. Use quantifiable achievements to demonstrate your success in sales, such as meeting or exceeding targets, and include any relevant training or certifications.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your customer orientation and relationship-building skills, and explain how your self-motivation and ability to work in a fast-paced environment make you a great fit for the team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Connect a ScrewFix Company
✨Know Your Product
Familiarise yourself with the appliance spare parts industry and the specific products offered by the company. Being able to discuss these confidently will show your genuine interest and preparedness.
✨Demonstrate Sales Skills
Prepare to share examples of your previous B2B sales experiences. Highlight how you successfully built relationships and achieved targets, as this role heavily relies on strong sales capabilities.
✨Showcase Customer Orientation
Emphasise your customer service skills during the interview. Be ready to discuss how you've handled customer queries or complaints in the past, showcasing your ability to maintain high levels of customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's sales strategies and team dynamics. This not only shows your interest in the role but also helps you assess if the company culture aligns with your values.
