Telephone Triage Clinician

Telephone Triage Clinician

Oxford Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide telephone triage support for urgent care calls, assisting the 999 service.
  • Company: Join Connaught, a trusted provider in healthcare staffing solutions.
  • Benefits: Enjoy competitive pay and the chance to make a real difference in people's lives.
  • Why this job: Be part of a dynamic team, enhancing your clinical skills while helping those in need.
  • Qualifications: Must be a Nurse or Paramedic with Emergency/Urgent Care experience.
  • Other info: This role requires on-site presence in Nottingham or Lincoln, with a minimum commitment of 30 hours weekly.

The predicted salary is between 36000 - 60000 £ per year.

Connaught are working with a client who require Telephone Triage Clinicians for their sites in Nottingham or Lincoln. This is on-site only, there is no remote working. We are seeking Nurses and Paramedics with Emergency/Urgent Care experience to support the 999 service for Category 2 segmentation calls.

To be considered, you will need to:

  • Commit to a minimum of 30 hours per week, ideally with a rota.

Telephone Triage Clinician employer: Connaught Resourcing

Connaught is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional development of its staff. With opportunities for growth within the healthcare sector, our Telephone Triage Clinicians in Nottingham or Lincoln benefit from a collaborative environment where their expertise directly impacts patient care. Join us to be part of a dedicated team that values your contributions and provides meaningful, rewarding employment.
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Contact Detail:

Connaught Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Triage Clinician

✨Tip Number 1

Familiarise yourself with the specific protocols and guidelines for Telephone Triage in emergency services. Understanding the nuances of Category 2 segmentation calls will give you an edge during interviews.

✨Tip Number 2

Network with current or former Telephone Triage Clinicians to gain insights into their experiences. This can provide you with valuable information about the role and help you articulate your understanding during discussions.

✨Tip Number 3

Prepare for situational questions that may arise during the interview process. Think of examples from your past experience where you've successfully triaged patients or handled urgent care situations.

✨Tip Number 4

Show your commitment to the role by being flexible with your availability. Since the position requires a minimum of 30 hours per week, demonstrating your willingness to adapt to the rota can make you a more attractive candidate.

We think you need these skills to ace Telephone Triage Clinician

Clinical Assessment Skills
Emergency Care Knowledge
Communication Skills
Decision-Making Skills
Patient Triage Experience
Ability to Work Under Pressure
Time Management
Team Collaboration
Empathy and Compassion
Knowledge of NHS Protocols
Critical Thinking
Adaptability
Attention to Detail
Telephone Communication Skills

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Highlight your Emergency/Urgent Care experience in your application to demonstrate your suitability for the role.

Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job description. Emphasise your nursing or paramedic qualifications and any specific training related to triage or emergency care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to providing high-quality care. Mention your availability to meet the minimum hours required and express your enthusiasm for working on-site.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at Connaught Resourcing

✨Showcase Your Clinical Experience

Make sure to highlight your Emergency or Urgent Care experience during the interview. Be prepared to discuss specific scenarios where you successfully triaged patients over the phone, as this will demonstrate your capability for the role.

✨Understand the 999 Service

Familiarise yourself with the 999 service and its protocols, especially regarding Category 2 segmentation calls. This knowledge will show your commitment to the role and your understanding of the critical nature of the work.

✨Demonstrate Your Communication Skills

As a Telephone Triage Clinician, effective communication is key. Prepare to provide examples of how you've communicated complex medical information clearly and compassionately to patients in previous roles.

✨Be Ready for Scenario-Based Questions

Expect scenario-based questions that assess your decision-making skills under pressure. Practise responding to hypothetical situations you might encounter in the role, focusing on your thought process and rationale.

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