Telephone Triage Clinician

Telephone Triage Clinician

Mansfield Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide telephone triage support for urgent care calls, assisting the 999 service.
  • Company: Connaught is a trusted healthcare provider dedicated to delivering quality patient care.
  • Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
  • Why this job: Join a dynamic team and gain valuable experience in emergency care while helping those in need.
  • Qualifications: Must be a Nurse or Paramedic with Emergency/Urgent Care experience.
  • Other info: This role requires on-site presence in Nottingham or Lincoln, with a minimum commitment of 30 hours weekly.

The predicted salary is between 36000 - 60000 £ per year.

Connaught are working with a client who require Telephone Triage Clinicians for their sites in Nottingham or Lincoln. This is on-site only, there is no remote working.

We are seeking Nurses and Paramedics with Emergency/Urgent Care experience to support the 999 service for Category 2 segmentation calls.

To be considered, you will need to:

  • Commit to a minimum of 30 hours per week, ideally with a rota.
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Contact Detail:

Connaught Resourcing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Triage Clinician

✨Tip Number 1

Make sure to highlight your Emergency/Urgent Care experience during any conversations or interviews. This is crucial for the Telephone Triage Clinician role, so be ready to discuss specific scenarios where you've successfully managed urgent calls.

✨Tip Number 2

Familiarise yourself with the 999 service protocols and procedures. Being knowledgeable about how the system works will not only impress your interviewers but also demonstrate your commitment to the role.

✨Tip Number 3

Network with current or former Telephone Triage Clinicians if possible. They can provide valuable insights into the role and may even share tips on what the hiring managers are looking for.

✨Tip Number 4

Prepare questions to ask during your interview that show your interest in the role and the organisation. This could include inquiries about team dynamics, training opportunities, or how they handle high-pressure situations.

We think you need these skills to ace Telephone Triage Clinician

Clinical Assessment Skills
Emergency Care Knowledge
Communication Skills
Decision-Making Skills
Patient Triage Experience
Ability to Work Under Pressure
Team Collaboration
Time Management
Empathy and Compassion
Knowledge of NHS Protocols
Telephone Communication Skills
Critical Thinking
Adaptability
Attention to Detail

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Highlight your Emergency/Urgent Care experience in your application to demonstrate your suitability for the role.

Tailor Your CV: Customise your CV to reflect relevant skills and experiences that align with the job description. Emphasise your nursing or paramedic qualifications and any specific training related to triage or emergency care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your commitment to providing high-quality care. Mention your availability to meet the minimum hours required and express your enthusiasm for working on-site.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.

How to prepare for a job interview at Connaught Resourcing

✨Showcase Your Clinical Experience

Make sure to highlight your Emergency or Urgent Care experience during the interview. Be prepared to discuss specific situations where you successfully triaged patients over the phone, as this will demonstrate your capability for the role.

✨Understand the Role Requirements

Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Knowing the specifics about handling Category 2 segmentation calls will show that you are serious about the position and understand what is expected of you.

✨Prepare for Scenario-Based Questions

Expect to be asked scenario-based questions that assess your decision-making skills under pressure. Practising how you would handle various emergency situations can help you articulate your thought process clearly during the interview.

✨Demonstrate Commitment to the Role

Since the position requires a minimum commitment of 30 hours per week, express your willingness to adhere to the rota and your enthusiasm for being part of the team. This shows that you are reliable and ready to contribute to the service.

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