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- Tasks: As a Telephone Triage Clinician, you'll triage 999 calls and support patients remotely.
- Company: Join Connaught Resourcing, a leading provider in emergency healthcare services.
- Benefits: Enjoy flexible working hours and the chance to make a real difference in people's lives.
- Why this job: This role offers a unique opportunity to utilise your skills while working in a dynamic environment.
- Qualifications: You need experience as a Paramedic or RGN with emergency or urgent care expertise.
- Other info: Ideal for those looking to balance work and study while making an impact.
The predicted salary is between 36000 - 60000 £ per year.
Connaught Resourcing are currently working with a large ambulance service in The East Midlands. We are looking for experienced Paramedics and RGNs with emergency or urgent care experience who are interested in working as Telephone Triage Clinicians to support the 999 service taking category 2 calls. You will be responsible for calling back patients and triaging them to ensure they are on the correct pathway.
999 Telephone Triage Clinician employer: Connaught Resourcing
Contact Detail:
Connaught Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Telephone Triage Clinician
✨Tip Number 1
Familiarise yourself with the specific protocols and guidelines used in telephone triage. Understanding the nuances of how to assess patients over the phone will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former Telephone Triage Clinicians. They can provide insights into the role and share their experiences, which can help you tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Stay updated on the latest developments in emergency care and triage practices. Being knowledgeable about current trends and challenges in the field will demonstrate your commitment and passion for the role.
✨Tip Number 4
Prepare for scenario-based questions that may arise during the interview. Practising how you would handle various patient situations over the phone can showcase your critical thinking and decision-making skills.
We think you need these skills to ace 999 Telephone Triage Clinician
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Review the job description thoroughly to understand what skills and experiences are essential for the role.
Highlight Relevant Experience: When crafting your CV and cover letter, emphasise your experience as a Paramedic or RGN, particularly in emergency or urgent care settings. Use specific examples to demonstrate your triaging skills and ability to handle category 2 calls.
Tailor Your Application: Customise your application materials to reflect the values and needs of Connaught Resourcing. Mention any relevant training or certifications that align with the requirements of the Telephone Triage Clinician position.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Connaught Resourcing
✨Know Your Clinical Guidelines
Familiarise yourself with the latest clinical guidelines and protocols relevant to telephone triage. Being able to discuss these during your interview will demonstrate your expertise and commitment to patient care.
✨Showcase Your Communication Skills
As a Telephone Triage Clinician, effective communication is key. Prepare examples of how you've successfully communicated with patients or colleagues in high-pressure situations to highlight your ability to convey important information clearly.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills. Practice responding to hypothetical situations you might encounter while triaging calls, focusing on your thought process and rationale.
✨Demonstrate Empathy and Patient-Centred Care
During the interview, emphasise your understanding of the importance of empathy in patient care. Share experiences where you provided compassionate support to patients, showcasing your ability to handle sensitive situations effectively.
