Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the first point of contact for patients, providing compassionate support over the phone.
- Company: Join Connaught Resourcing, a trusted name in healthcare recruitment.
- Benefits: Flexible shifts, weekly pay, and 24/7 consultant support.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and experience in a primary care setting.
- Other info: Pathways to permanent roles and a friendly, supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Connaught Resourcing is a trusted specialist in healthcare recruitment, proudly partnering with leading primary care providers across the UK. We are currently supporting a valued client in the Merseyside area with the recruitment of Care Navigators for ongoing temporary assignments.
If you’re passionate about delivering exceptional patient care and thrive in a fast-paced, supportive environment, we’d love to hear from you.
About the RoleAs a Care Navigator, you’ll be the first point of contact for patients, carers, and healthcare professionals - providing compassionate, efficient, and professional support over the phone.
Key Responsibilities- Handle incoming calls for GP practices, ensuring patients are directed to the most appropriate clinician or service.
- Escalate emergency calls promptly to ambulance services.
- Support the wider primary care team with follow-ups and coordination.
- Accurately record patient information using the EMIS Web system.
- Liaise with external services and follow clinical instructions.
- Maintain confidentiality and uphold a patient-first approach.
- Navigate local referral pathways to ensure holistic care.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and EMIS Web (essential).
- Experience in a primary care setting and call handling.
- Empathy, patience, and professionalism in every interaction.
- Flexible shifts - choose when and how often you work.
- Weekly pay with competitive rates.
- Simple registration and onboarding process.
- 24/7 consultant support - we’re here whenever you need us.
- Refer a friend bonus - earn £250 for successful referrals.
- Opportunities to work across multiple practices for variety and experience.
- Pathways to permanent roles for those seeking long-term career growth.
Interested? Send your CV to Laura at Connaught Resourcing to find out more and take the next step in your healthcare career.
Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.
Care Navigators - Primary Care in Southport employer: Connaught Resourcing Ltd (Education)
Contact Detail:
Connaught Resourcing Ltd (Education) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigators - Primary Care in Southport
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field, especially those who work in primary care. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock calls with a friend or family member. This will help you get comfortable with handling patient queries and showcasing your communication skills.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, let your enthusiasm for patient care shine through. Share personal stories that highlight your empathy and professionalism.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for dedicated Care Navigators like you!
We think you need these skills to ace Care Navigators - Primary Care in Southport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Navigator role. Highlight your communication skills and any relevant experience in primary care to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for patient care and explain why you’re the perfect fit for the team. Keep it concise but engaging – we want to see your personality!
Showcase Your Skills: Don’t forget to mention your proficiency with Microsoft Office and EMIS Web. If you have experience handling calls in a healthcare setting, make sure to include that too – it’s super important for us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Connaught Resourcing Ltd (Education)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Navigator. Familiarise yourself with handling calls, directing patients, and using EMIS Web. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Care Navigator, strong verbal and written communication is key. Prepare examples from your past experiences where you've effectively communicated with patients or team members. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Empathy and Professionalism
In healthcare, empathy is crucial. Think of situations where you’ve shown compassion and patience, especially in challenging circumstances. Be ready to discuss these examples, as they highlight your suitability for a patient-first approach.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the specific challenges faced in the role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
