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- Tasks: Be the first point of contact for patients, providing compassionate support over the phone.
- Company: Join Connaught Resourcing, a trusted name in healthcare recruitment.
- Benefits: Flexible shifts, weekly pay, and 24/7 consultant support.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and experience in a primary care setting.
- Other info: Opportunities for career growth and a friendly, supportive team.
The predicted salary is between 24000 - 36000 £ per year.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Flexible Temporary Opportunities | Competitive Pay | Immediate Start
Connaught Resourcing is a trusted specialist in healthcare recruitment, proudly partnering with leading primary care providers across the UK. We are currently supporting a valued client in the Merseyside area with the recruitment of Care Navigators for ongoing temporary assignments.
If you’re passionate about delivering exceptional patient care and thrive in a fast-paced, supportive environment, we’d love to hear from you.
About the RoleAs a Care Navigator, you’ll be the first point of contact for patients, carers, and healthcare professionals - providing compassionate, efficient, and professional support over the phone.
Key Responsibilities:- Handle incoming calls for GP practices, ensuring patients are directed to the most appropriate clinician or service.
- Escalate emergency calls promptly to ambulance services.
- Support the wider primary care team with follow-ups and coordination.
- Accurately record patient information using the EMIS Web system.
- Liaise with external services and follow clinical instructions.
- Maintain confidentiality and uphold a patient-first approach.
- Navigate local referral pathways to ensure holistic care.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and EMIS Web (essential).
- Experience in a primary care setting and call handling.
- Empathy, patience, and professionalism in every interaction.
- Flexible shifts - choose when and how often you work.
- Weekly pay with competitive rates.
- Simple registration and onboarding process.
- 24/7 consultant support - we’re here whenever you need us.
- Refer a friend bonus - earn £250 for successful referrals.
- Opportunities to work across multiple practices for variety and experience.
- Pathways to permanent roles for those seeking long-term career growth.
Interested? Send your CV to Laura at Connaught Resourcing to find out more and take the next step in your healthcare career.
Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.
Care Navigators - Primary Care in Litherland employer: Connaught Resourcing Ltd (Education)
Contact Detail:
Connaught Resourcing Ltd (Education) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigators - Primary Care in Litherland
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field and let them know you're on the lookout for Care Navigator roles. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls as a Care Navigator, it’s crucial to sound confident and professional. Grab a friend and do some mock calls to get comfortable with the flow.
✨Tip Number 3
Show off your empathy! In interviews, share examples of how you've provided compassionate care in past roles. This will highlight your suitability for the patient-first approach that Connaught Resourcing values.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always looking for passionate individuals like you to join our team in delivering exceptional patient care.
We think you need these skills to ace Care Navigators - Primary Care in Litherland
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the role of a Care Navigator involves and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Craft a Compelling CV: Your CV is your chance to shine! Highlight your relevant experience in primary care and any call handling you've done. Don’t forget to showcase your communication skills and any familiarity with EMIS Web. We want to see how you can bring value to our team!
Write a Personalised Cover Letter: A cover letter is your opportunity to tell us a bit more about yourself. Share your passion for patient care and why you want to work with us at Connaught Resourcing. Make it personal and let your personality shine through – we love to see that!
Apply Through Our Website: Once you’ve got everything ready, head over to our website to submit your application. It’s super easy and ensures your application goes directly to us. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Connaught Resourcing Ltd (Education)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Navigator. Familiarise yourself with handling calls, directing patients, and using EMIS Web. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Care Navigator, strong verbal and written communication is key. Prepare examples from your past experiences where you effectively communicated with patients or team members. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Empathy and Professionalism
In healthcare, empathy is crucial. Think of situations where you’ve shown compassion and professionalism, especially in challenging circumstances. Be ready to share these stories to illustrate how you would handle patient interactions in a caring manner.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the specific challenges faced by Care Navigators in their practice. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
