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- Tasks: Support the 999 service by triaging patients and ensuring they receive the right care.
- Company: Join a large ambulance service in The East Midlands, dedicated to emergency care.
- Benefits: Enjoy flexible shifts, advance rota booking, and comprehensive training.
- Why this job: Make a real impact in emergency care while developing your skills in a supportive environment.
- Qualifications: Must be a registered Nurse or Paramedic with at least 2 years of experience.
- Other info: Training starts on 28th July; must be available for a minimum of 30 hours per week.
The predicted salary is between 36000 - 60000 £ per year.
Connaught Resourcing are currently working with a large ambulance service in The East Midlands. We are looking for experienced Paramedics and RGNs with emergency or urgent care experience who are interested in working as Telephone Triage Clinicians to support the 999 service taking category 2 calls. You will be responsible for calling back patients and triaging them to ensure they are on the correct pathway.
In order to qualify for this role, you will need to meet the following criteria:
- Be a registered Nurse or Paramedic with a minimum of 2 years post qualification experience
- Have emergency or urgent care experience; primary care experience will be considered
- Telephone triage experience is desirable but not essential
- Be available to start training at the end of July
- Be able to travel to Nottingham or Lincoln as this position is an on-site role
- Be available to work a minimum of 30 hours per week
Training is due to start on 28th July and we will be looking for Clinicians to support the service for a minimum of 3 months. The service is 24/7. Our client is able to book a rota in advance, and based on current availability we can comfortably accommodate most requests including 12-hour shifts. You will need to be available for 2 weeks of full-time training. The training and mentoring is scheduled Monday - Friday 08.30-16.30.
999 Telephone Triage Clinician employer: Connaught Resourcing Careers
Contact Detail:
Connaught Resourcing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Telephone Triage Clinician
✨Tip Number 1
Familiarise yourself with the specific protocols and guidelines used in telephone triage. Understanding the nuances of how to assess patients over the phone will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former Telephone Triage Clinicians. They can provide insights into the role and may even share tips on what the hiring managers are looking for, which can help you tailor your approach.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Practising how you would handle various patient calls can demonstrate your critical thinking and decision-making skills.
✨Tip Number 4
Be ready to discuss your availability and flexibility regarding shifts. Since the service operates 24/7, showing that you can accommodate different shift patterns will make you a more attractive candidate.
We think you need these skills to ace 999 Telephone Triage Clinician
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Highlight your relevant experience in emergency or urgent care, and be prepared to discuss how it aligns with the role.
Tailor Your CV: Make sure your CV reflects your qualifications as a registered Nurse or Paramedic, emphasising your post-qualification experience and any relevant training. Include specific examples of your triage or emergency care experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the 999 service. Mention your availability for training and shifts, and express your commitment to supporting the service.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A polished application demonstrates professionalism and attention to detail, which is crucial in healthcare roles.
How to prepare for a job interview at Connaught Resourcing Careers
✨Showcase Your Experience
Make sure to highlight your experience as a Paramedic or Registered Nurse, especially any emergency or urgent care roles. Be prepared to discuss specific situations where you triaged patients or made critical decisions.
✨Understand the Role
Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Research how the 999 service operates and be ready to explain how you would handle category 2 calls effectively.
✨Demonstrate Communication Skills
Since this role involves calling back patients, it's crucial to demonstrate excellent communication skills. Practice articulating your thoughts clearly and empathetically, as you'll need to reassure patients over the phone.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking through potential patient scenarios you might encounter and how you would approach triaging them. This will show your problem-solving abilities and clinical judgement.
