At a Glance
- Tasks: Be the welcoming face of our luxury care home, greeting guests and managing front-of-house tasks.
- Company: Connaught Care, a leading luxury care home group with a warm, inclusive culture.
- Benefits: Free meals, uniform, annual pay reviews, and continuous training opportunities.
- Other info: Structured hours, supportive leadership, and opportunities for personal growth.
- Why this job: Make a real difference by creating a warm atmosphere for residents and visitors.
- Qualifications: Experience in front-of-house roles and excellent communication skills.
The predicted salary is between 22000 - 26000 € per year.
Some people answer phones. You set the tone—for every guest, every family, and every moment that follows. We’re looking for a warm, professional, and emotionally intelligent Receptionist to become the face of our home at Connaught Care—a luxury, all-inclusive care home group where hospitality is heartfelt, and first impressions are everything.
With six beautifully designed homes already open and six more on the way, Connaught is one of the UK’s most ambitious care providers. Our homes are elegant, welcoming, and deeply human—and the person behind the front desk is often the first signal of that. Whether it’s a relative arriving for a visit, a new team member walking through the door, or a delivery driver in need of a smile, you are the calm centre of it all.
What You’ll Be Doing:
- Greet residents, families, visitors, and colleagues with warmth, professionalism, and a friendly smile
- Answer calls, emails and face-to-face queries promptly and helpfully—always with a personal touch
- Manage front-of-house systems including sign-in, bookings, post, and deliveries
- Maintain a beautifully presented reception area that reflects the standard of the home
- Support general administrative tasks, from printing and filing to light diary coordination
- Work closely with care, hospitality, and management teams to ensure smooth communication and a joined-up resident experience
What You’ll Bring:
- Previous experience in a front-of-house or receptionist role (hospitality, care or hotel setting a bonus)
- A calm, confident manner and a talent for putting people at ease
- Excellent communication and organisational skills
- Discretion, professionalism, and a natural instinct for great service
- A team mindset—you’ll be part of something bigger, and happy to support wherever needed
Why Connaught?
Because we believe that luxury care starts the moment someone walks through the door. As one of our Receptionists, you’ll be more than a point of contact—you’ll be the atmosphere, the welcome, the reassurance that this is a place where people are truly cared for. You’ll work in beautiful surroundings, with a supportive leadership team, structured hours (no shift chaos here!), and the chance to grow within a brand that truly values people. Here, you’ll help every visitor and resident Live a Life More Extraordinary—starting with their very first “hello”. If you’re warm, poised, people-focused, and passionate about great service—we’d love to hear from you.
Benefits Include:
- Pay enhancements for Bank Holidays
- Free on-site meals
- Free uniform
- Free DBS check
- Annual Pay Reviews
- Continuous training and progression opportunities
- Annual Health Checks for all staff
- Salary sacrifice schemes including Pension, Childcare, Grocery, EV, and more.
- A personalised financial well-being platform
- Access to a 24/7 GP
- An enhanced EAP with up to 10 free counselling sessions
- Life insurance of up to 4X your salary
- Access to digital cognitive behavioural therapy
- Personalised Life and Leadership coaching
- YuLife rewards - get rewarded to meditate, do puzzles, and exercise
- An extra day of annual leave for birthdays
- The option to purchase up to five additional days of annual leave through our salary sacrifice scheme
All applicants must be able to demonstrate their right to live and work in the UK. We cannot sponsor. Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Receptionist in Havant employer: Connaught Care Limited
At Connaught Care, we pride ourselves on being more than just a care provider; we are a community that values warmth, professionalism, and emotional intelligence. As a Receptionist in our luxury care home, you will enjoy a supportive work culture with structured hours, continuous training, and numerous benefits including free meals, annual pay reviews, and opportunities for personal growth. Join us in creating extraordinary experiences for our residents and their families in an elegant and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Havant
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your warmest smile and a confident attitude. Remember, you're not just applying for a job; you're showcasing how you'll set the tone for every guest at Connaught Care.
✨Tip Number 2
Practice your communication skills! Whether it's answering a phone call or chatting with a visitor, being articulate and friendly is key. We suggest role-playing common scenarios with a friend to get comfortable with the flow of conversation.
✨Tip Number 3
Showcase your organisational skills during the interview. Talk about how you manage tasks like bookings and sign-ins efficiently. We want to see that you can keep the reception area running smoothly, just like you would in our beautiful homes.
✨Tip Number 4
Finally, don’t forget to express your passion for great service! Share examples of how you've gone above and beyond for guests in the past. This will show us that you truly understand the heart of hospitality at Connaught Care.
We think you need these skills to ace Receptionist in Havant
Some tips for your application 🫡
Show Your Warmth:As a Receptionist, your personality is key! Make sure to convey your warmth and friendliness in your application. Use a tone that reflects how you would greet guests—think of it as your first impression!
Highlight Relevant Experience:If you've worked in hospitality or care before, shout about it! We want to see how your past roles have prepared you for this position. Share specific examples that showcase your skills in communication and organisation.
Keep It Professional Yet Personal:While we love a friendly vibe, remember to keep your application professional. Balance your personal touch with clear, concise language that shows you understand the importance of professionalism in our setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Connaught Care!
How to prepare for a job interview at Connaught Care Limited
✨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is key. Practice greeting friends or family with a warm smile and friendly tone. This will help you convey the warmth and professionalism that Connaught Care values.
✨Know the Company
Familiarise yourself with Connaught Care’s mission and values. Understanding their commitment to luxury care and heartfelt hospitality will allow you to align your answers with what they’re looking for in a candidate.
✨Demonstrate Your Communication Skills
Prepare to showcase your excellent communication abilities. Think of examples from past experiences where you’ve effectively handled queries or resolved issues, especially in a front-of-house setting. This will highlight your suitability for the role.
✨Dress the Part
First impressions matter, so dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the role's importance and shows that you take the opportunity seriously.
