At a Glance
- Tasks: Be the welcoming face of our luxury care home, greeting guests and managing front-of-house tasks.
- Company: Connaught Care, a leading luxury care home group with a heartfelt hospitality culture.
- Benefits: Free meals, uniform, annual pay reviews, and continuous training opportunities.
- Other info: Structured hours, supportive team, and opportunities for personal growth.
- Why this job: Make a real difference by creating a warm atmosphere for residents and visitors.
- Qualifications: Experience in front-of-house roles and excellent communication skills.
The predicted salary is between 24000 - 30000 € per year.
Some people answer phones. You set the tone—for every guest, every family, and every moment that follows. We’re looking for a warm, professional, and emotionally intelligent Receptionist to become the face of our home at Connaught Care—a luxury, all-inclusive care home group where hospitality is heartfelt, and first impressions are everything.
With six beautifully designed homes already open and six more on the way, Connaught is one of the UK’s most ambitious care providers. Our homes are elegant, welcoming, and deeply human—and the person behind the front desk is often the first signal of that. Whether it’s a relative arriving for a visit, a new team member walking through the door, or a delivery driver in need of a smile, you are the calm centre of it all.
What You’ll Be Doing:
- Greet residents, families, visitors, and colleagues with warmth, professionalism, and a friendly smile
- Answer calls, emails and face-to-face queries promptly and helpfully—always with a personal touch
- Manage front-of-house systems including sign-in, bookings, post, and deliveries
- Maintain a beautifully presented reception area that reflects the standard of the home
- Support general administrative tasks, from printing and filing to light diary coordination
- Work closely with care, hospitality, and management teams to ensure smooth communication and a joined-up resident experience
What You’ll Bring:
- Previous experience in a front-of-house or receptionist role (hospitality, care or hotel setting a bonus)
- A calm, confident manner and a talent for putting people at ease
- Excellent communication and organisational skills
- Discretion, professionalism, and a natural instinct for great service
- A team mindset—you’ll be part of something bigger, and happy to support wherever needed
Why Connaught?
Because we believe that luxury care starts the moment someone walks through the door. As one of our Receptionists, you’ll be more than a point of contact—you’ll be the atmosphere, the welcome, the reassurance that this is a place where people are truly cared for. You’ll work in beautiful surroundings, with a supportive leadership team, structured hours (no shift chaos here!), and the chance to grow within a brand that truly values people. Here, you’ll help every visitor and resident Live a Life More Extraordinary—starting with their very first “hello”. If you’re warm, poised, people-focused, and passionate about great service—we’d love to hear from you.
Benefits Include:
- Pay enhancements for Bank Holidays
- Free on-site meals
- Free uniform
- Free DBS check
- Annual Pay Reviews
- Continuous training and progression opportunities
- Annual Health Checks for all staff
- Salary sacrifice schemes including Pension, Childcare, Grocery, EV, and more.
- A personalised financial well-being platform
- Access to a 24/7 GP
- An enhanced EAP with up to 10 free counselling sessions
- Life insurance of up to 4X your salary
- Access to digital cognitive behavioural therapy
- Personalised Life and Leadership coaching
- YuLife rewards - get rewarded to meditate, do puzzles, and exercise
- An extra day of annual leave for birthdays
- The option to purchase up to five additional days of annual leave through our salary sacrifice scheme
All applicants must be able to demonstrate their right to live and work in the UK. We cannot sponsor. Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Receptionist in Hampshire employer: Connaught Care Limited
At Connaught Care, we pride ourselves on being more than just a care provider; we are a community that values warmth, professionalism, and emotional intelligence. As a Receptionist in our luxury care home, you will enjoy a supportive work culture with structured hours, continuous training opportunities, and a range of benefits including free meals and enhanced health support. Join us in creating extraordinary experiences for our residents and visitors, where your role is pivotal in setting the tone for heartfelt hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Hampshire
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your warmest smile and a confident attitude. Remember, you're not just applying for a job; you're showcasing how you'd be the perfect face of Connaught Care!
✨Tip Number 2
Practice your communication skills! Whether it's answering a phone call or chatting with someone face-to-face, being articulate and friendly is key. We want to see how you can make every interaction feel personal and welcoming.
✨Tip Number 3
Show us your organisational skills! Be ready to discuss how you manage tasks like bookings and sign-ins efficiently. A calm and collected approach will demonstrate that you can handle the front desk like a pro.
✨Tip Number 4
Don’t forget to highlight your team spirit! At Connaught Care, we value collaboration, so share examples of how you've worked well with others in previous roles. It’s all about creating a seamless experience for our residents and visitors.
We think you need these skills to ace Receptionist in Hampshire
Some tips for your application 🫡
Show Your Warmth:In your application, let your personality shine through! We want to see that warm and friendly vibe you’ll bring to the reception area. Use a conversational tone and share a bit about why you love making people feel welcome.
Highlight Relevant Experience:Make sure to mention any previous front-of-house or receptionist roles you've had, especially in hospitality or care settings. We’re looking for those skills that show you can handle calls, emails, and face-to-face queries with ease.
Demonstrate Your Communication Skills:Since communication is key in this role, give examples of how you’ve effectively communicated in past jobs. Whether it’s resolving a visitor's query or coordinating with team members, we want to know how you keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Connaught Care Limited
✨Show Your Warmth
As a Receptionist, your ability to create a welcoming atmosphere is key. Practice greeting friends or family with a warm smile and friendly tone. This will help you convey the warmth and professionalism that Connaught Care values.
✨Know the Company
Familiarise yourself with Connaught Care’s mission and values. Understanding their commitment to luxury care and heartfelt hospitality will allow you to align your answers with what they’re looking for in a candidate.
✨Demonstrate Communication Skills
Prepare to showcase your excellent communication skills during the interview. Think of examples where you’ve effectively handled queries or resolved issues, as this will highlight your ability to manage front-of-house interactions smoothly.
✨Dress the Part
Since you’ll be the face of Connaught Care, make sure to dress professionally for the interview. A polished appearance reflects your understanding of the role and the importance of first impressions in a luxury care setting.
