At a Glance
- Tasks: Provide warm, attentive service in our bistro, creating meaningful connections with residents.
- Company: Connaught Care, a luxury care home group redefining later life experiences.
- Benefits: Free meals, uniform, annual pay reviews, and wellness support.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in residents' lives while working in a beautiful environment.
- Qualifications: Experience in hospitality and a genuine passion for making others feel welcome.
The predicted salary is between 20000 - 25000 £ per year.
Some people serve food. You serve connection, comfort, and the feeling of being genuinely looked after. We’re looking for a warm, attentive Bistro Assistant to join the hospitality team at Connaught Care—a luxury, all-inclusive care home group where mealtimes are as much about meaning as they are about menus. With six beautifully designed homes already open and six more in the pipeline, Connaught is redefining what later life can feel like—elegant, personal, and full of small, beautifully curated moments. And our bistros are at the heart of that experience. Whether it’s a morning coffee, a shared lunch, or an impromptu celebration, your service will help residents feel seen, valued, and right at home.
What You’ll Be Doing:
- Provide friendly, professional table service in our home bistro and bar areas.
- Support daily service of breakfast, lunch, drinks, snacks, and special events.
- Build genuine relationships with residents, remembering their preferences and creating a sense of familiarity.
- Keep the bistro clean, well-stocked, and beautifully presented at all times.
- Work closely with the Hospitality Manager and culinary team to ensure a seamless experience.
- Assist with setting up for birthdays, themed afternoons, or events—adding a little sparkle to everyday service.
What You’ll Bring:
- Experience in a customer‑facing hospitality or service role (restaurants, hotels or care homes a bonus).
- A natural warmth and the ability to make people feel welcome within seconds.
- An eye for detail and pride in presentation—whether it’s a cappuccino or a canapé.
- A positive, can‑do attitude and a genuine interest in making someone’s day better.
- Flexibility and teamwork—you’ll be happy to pitch in wherever needed.
Why Connaught?
Because here, service isn’t scripted—it’s sincere. We believe the bistro should feel more like a boutique café or restaurant than a facility. As a Bistro Assistant, you’ll play a key part in creating that experience, day after day. You’ll work in a beautiful environment with a supportive team, regular hours (no late nights!), and the joy of knowing your service truly matters. You'll also be part of a culture that supports you to Live a Life More Extraordinary, just like our residents. If you believe great hospitality is about kindness, attention, and a little bit of sparkle—we’d love to hear from you.
Benefits Include:
- Pay enhancements for Bank Holidays
- Free on‑site meals
- Free uniform
- Free DBS check
- Annual Pay Reviews
- Continuous training and progression opportunities
- Annual Health Checks for all staff
- Salary sacrifice schemes including Pension, Childcare, Grocery, EV, and more.
- A personalised financial well‑being platform
- Access to a 24/7 GP
- An enhanced EAP with up to 10 free counselling sessions
- Life insurance of up to 4X your salary
- Access to digital cognitive behavioural therapy
- Personalised Life and Leadership coaching
- YuLife rewards - get rewarded to meditate, do puzzles, and exercise
- An extra day of annual leave for your birthday
- The option to purchase up to five days annual leave through our salary sacrifice scheme
All applicants must be able to demonstrate their right to live and work in the UK. We cannot sponsor. Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Bistro Assistant employer: Connaught Care Limited
At Connaught Care, we pride ourselves on creating a warm and inviting atmosphere where our Bistro Assistants play a vital role in enhancing the dining experience for our residents. With a focus on genuine connections and personal service, you'll enjoy a supportive work culture that values your contributions and offers continuous training and progression opportunities. Located in beautifully designed care homes, you will benefit from regular hours, free meals, and a range of employee perks that ensure your well-being and growth are at the forefront of our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Bistro Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Connaught Care's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their warm, welcoming environment.
✨Tip Number 2
Practice your people skills! As a Bistro Assistant, you'll be all about making connections. Role-play with a friend or family member to get comfortable with chatting and building rapport. Remember, it’s all about making residents feel valued and at home!
✨Tip Number 3
Show off your attention to detail! During your interview, share examples of how you've gone the extra mile in previous roles. Whether it’s remembering a customer’s favourite drink or setting up for a special event, these little touches matter in creating those beautifully curated moments.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your enthusiasm for the role and keep you top of mind as they make their decision.
We think you need these skills to ace Bistro Assistant
Some tips for your application 🫡
Show Your Warmth:In your application, let your personality shine through! We want to see that natural warmth and genuine interest in making someone's day better. Share a little story or experience that highlights your ability to connect with others.
Highlight Relevant Experience:Make sure to mention any customer-facing roles you've had, especially in hospitality or care settings. We love seeing how your past experiences can bring value to our bistro and help create those beautifully curated moments for our residents.
Attention to Detail Matters:Since presentation is key in our bistro, don’t forget to showcase your eye for detail in your application. Whether it’s about serving a perfect cappuccino or setting up for an event, let us know how you take pride in your work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our amazing team at Connaught Care!
How to prepare for a job interview at Connaught Care Limited
✨Show Your Warmth
As a Bistro Assistant, your ability to make people feel welcome is crucial. During the interview, let your natural warmth shine through. Smile, maintain eye contact, and engage with the interviewer as if they were a resident. This will demonstrate your genuine interest in creating connections.
✨Know the Menu Inside Out
Familiarise yourself with the types of meals and drinks typically served in a bistro setting. Be prepared to discuss how you would present these items and create a memorable experience for residents. Showing that you understand the importance of mealtimes can set you apart from other candidates.
✨Highlight Your Attention to Detail
In this role, presentation matters! Bring examples of how you've maintained high standards in previous jobs. Whether it’s arranging tables or serving food, be ready to talk about how you ensure everything looks perfect and inviting. This will show that you take pride in your work.
✨Demonstrate Team Spirit
Connaught Care values teamwork, so be ready to share experiences where you’ve collaborated effectively with others. Discuss how you’ve pitched in during busy times or helped colleagues, showing that you’re flexible and willing to contribute to a positive team environment.