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- Tasks: Lead the bistro and bar, creating memorable experiences for residents and their families.
- Company: Connaught Care, a luxury care home group redefining hospitality in later life.
- Benefits: Industry-leading pay, free meals, annual leave perks, and continuous training opportunities.
- Why this job: Make a real difference in residents' lives while working in a stunning environment.
- Qualifications: Experience in hospitality management and a passion for exceptional service.
- Other info: Join a supportive culture that values your growth and well-being.
The predicted salary is between 36000 - 60000 £ per year.
Some people are quite hospitable. However, you orchestrate a mood of elegance, ease, and the quiet joy of being looked after. We are looking for a refined, service-driven Hospitality Manager to lead the bistro, bar and front-of-house experience at Connaught Care, a luxury, all-inclusive care home group that treats hospitality not as a department, but as a philosophy.
With six beautifully designed homes open and six more on the way, Connaught is redefining later life with five-star service, elegant surroundings, and the warmth of meaningful human connection. At the heart of it? Of course our exceptional care... but also our bistros and bars where birthdays are toasted, friendships are formed, and every cappuccino comes with care.
What You’ll Be Doing
- Manage all daily operations of the bistro and bar area, ensuring a polished, welcoming, and resident-first environment.
- Lead and support the hospitality team to deliver seamless table service, exceptional drinks, and memorable mealtime experiences.
- Curate seasonal food and drinks offerings in collaboration with the culinary team.
- Champion standards of cleanliness, presentation, and professionalism across all front-of-house areas.
- Coordinate events, themed afternoons, cocktail hours and special celebrations to bring the space to life.
- Build strong relationships with residents and their families, offering warm, attentive and personalised service.
- Maintain stock control, order supplies, manage budgets, and report on performance with precision and flair.
What You’ll Bring
- Experience in managing hospitality or front-of-house operations (in hotels, restaurants, care, or cruise ships a strong plus).
- A passion for great service and an intuitive understanding of what makes people feel seen, welcome and well cared for.
- Excellent leadership skills able to inspire, train and support a small-ish, high-performing team.
- A natural eye for detail, from the shine on a glass to the tone of a welcome.
- A flexible, can-do attitude and the ability to remain calm and elegant under pressure.
Why Connaught?
Because here, mealtimes are more than meals—they're moments. Our bistros and bars aren’t afterthoughts—they're the heart of our homes. As Hospitality Manager, you’ll play a central role in making our residents (and their loved ones) feel not just cared for, but cherished.
You’ll work in a stunning environment, with autonomy, trust, and the chance to lead something special—bringing energy, empathy and five-star finesse to every shift. And of course, you’ll be part of a culture that helps you Live a Life More Extraordinary too.
If you believe hospitality should be heartfelt, that great service is never just about the service, and you love bringing joy to the everyday, we’d love to hear from you.
Benefits Include
- Industry-leading pay.
- Paid breaks.
- Pay enhancements for Bank Holidays.
- Free on-site meals.
- Free uniform.
- Free DBS check.
- Annual Pay Reviews.
- Continuous training and progression opportunities.
- Annual Health Checks for all staff.
- BLC reimbursement.
- Salary sacrifice schemes including Pension, Childcare, Grocery, EV, and more.
- A personalised financial well-being platform.
- A pension pot finder.
- Access to a 24/7 GP.
- An enhanced EAP with up to 10 free counselling sessions.
- Life insurance of up to 4X your salary.
- Access to digital cognitive behavioural therapy.
- Personalised Life and Leadership coaching.
- YuLife rewards - get rewarded to meditate, do puzzles, and exercise.
- An extra day of annual leave for birthdays.
- The option to purchase up to five additional days of annual leave through our salary sacrifice scheme.
All applicants must be able to demonstrate their right to live and work in the UK. We cannot sponsor. Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Hospitality Manager employer: Connaught Care Collection
Contact Detail:
Connaught Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on an opportunity at Connaught Care or elsewhere.
✨Tip Number 2
Show up in style! If you can, visit the bistro or bar at Connaught Care. Experience the atmosphere firsthand and chat with the staff. This not only gives you insight into their operations but also shows your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by thinking about how you can bring that five-star service vibe to life. Be ready to share examples of how you've created memorable experiences in past roles—this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Connaught Care family and bringing your hospitality magic to our residents.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for guests or residents in the past. We want to see that you truly understand what it means to make people feel welcome and cherished.
Tailor Your Application: Make sure to customise your application to reflect the values and philosophy of Connaught Care. Highlight your experience in managing front-of-house operations and how it aligns with our commitment to five-star service and meaningful human connections. This will show us that you're a perfect fit!
Be Detail-Oriented: We love a keen eye for detail! In your written application, pay attention to your language, formatting, and overall presentation. Just like in hospitality, first impressions matter, so make sure everything is polished and professional to reflect your commitment to excellence.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us that you’re proactive and eager to join our team!
How to prepare for a job interview at Connaught Care Collection
✨Know Your Hospitality Philosophy
Before the interview, take some time to reflect on what hospitality means to you. Connaught Care values a service-driven approach, so be ready to share your personal philosophy on creating memorable experiences for residents and their families.
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll need to inspire and support your team. Prepare examples of how you've successfully led a team in the past, highlighting your ability to train and motivate others while maintaining high standards of service.
✨Demonstrate Attention to Detail
In this role, a keen eye for detail is crucial. Bring up specific instances where your attention to detail made a difference in a previous job, whether it was in presentation, cleanliness, or customer interactions. This will show that you understand the importance of creating a polished environment.
✨Be Ready to Discuss Event Coordination
Connaught Care places a strong emphasis on creating vibrant community experiences. Think about events or themed activities you've coordinated in the past and be prepared to discuss how you can bring that creativity and energy to their bistros and bars.
