At a Glance
- Tasks: Greet visitors and manage front-of-house systems with warmth and professionalism.
- Company: Join Connaught Care, a luxury care home group focused on heartfelt hospitality.
- Benefits: Enjoy free meals, uniform, annual pay reviews, and continuous training opportunities.
- Other info: Structured hours, supportive leadership, and opportunities for personal growth await you.
- Why this job: Be the welcoming face of a caring community and make a real difference.
- Qualifications: Previous receptionist experience and excellent communication skills are essential.
The predicted salary is between 18900 - 23100 £ per year.
Waterhaven Place Care Home, Sandpiper Road, Chichester, West Sussex, PO20 2NZ
Some people answer phones. You set the tone—for every guest, every family, and every moment that follows. We’re looking for a warm, professional, and emotionally intelligent Receptionist to become the face of our home at Connaught Care—a luxury, all-inclusive care home group where hospitality is heartfelt, and first impressions are everything.
With six beautifully designed homes already open and six more on the way, Connaught is one of the UK’s most ambitious care providers. Our homes are elegant, welcoming, and deeply human—and the person behind the front desk is often the first signal of that. Whether it’s a relative arriving for a visit, a new team member walking through the door, or a delivery driver in need of a smile, you are the calm centre of it all.
What You’ll Be Doing:
- Greet residents, families, visitors, and colleagues with warmth, professionalism, and a friendly smile
- Answer calls, emails and face-to-face queries promptly and helpfully—always with a personal touch
- Manage front-of-house systems including sign-in, bookings, post, and deliveries
- Maintain a beautifully presented reception area that reflects the standard of the home
- Support general administrative tasks, from printing and filing to light diary coordination
- Work closely with care, hospitality, and management teams to ensure smooth communication and a joined-up resident experience
What You’ll Bring:
- Previous experience in a front-of-house or receptionist role (hospitality, care or hotel setting a bonus)
- A calm, confident manner and a talent for putting people at ease
- Excellent communication and organisational skills
- Discretion, professionalism, and a natural instinct for great service
- A team mindset—you’ll be part of something bigger, and happy to support wherever needed
Why Connaught?
Because we believe that luxury care starts the moment someone walks through the door. As one of our Receptionists, you’ll be more than a point of contact—you’ll be the atmosphere, the welcome, the reassurance that this is a place where people are truly cared for. You’ll work in beautiful surroundings, with a supportive leadership team, structured hours (no shift chaos here!), and the chance to grow within a brand that truly values people. Here, you’ll help every visitor and resident Live a Life More Extraordinary—starting with their very first “hello”. If you’re warm, poised, people-focused, and passionate about great service—we’d love to hear from you.
Benefits Include:
- Pay enhancements for Bank Holidays
- Free on-site meals
- Free uniform
- Free DBS check
- Annual Pay Reviews
- Continuous training and progression opportunities
- Annual Health Checks for all staff
- Salary sacrifice schemes including Pension, Childcare, Grocery, EV, and more.
- A personalised financial well-being platform
- Access to a 24/7 GP
- An enhanced EAP with up to 10 free counselling sessions
- Life insurance of up to 4X your salary
- Access to digital cognitive behavioural therapy
- Personalised Life and Leadership coaching
- YuLife rewards - get rewarded to meditate, do puzzles, and exercise
- An extra day of annual leave for birthdays
- The option to purchase up to five additional days of annual leave through our salary sacrifice scheme
- ...and more!
All applicants must be able to demonstrate their right to live and work in the UK. We cannot sponsor. Due to the nature of the role, this position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Bank Receptionist in Chichester employer: Connaught Care Collection
Connaught Care Collection is an exceptional employer that prioritises compassionate care and employee development in the picturesque setting of Havant, UK. With a strong focus on mentoring and continuous training, we foster a supportive work culture where every team member is valued and encouraged to grow. Enjoy unique benefits such as health checks and financial well-being programs, making your career with us both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist in Chichester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Connaught Care Collection. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Connaught Care Collection before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Bank Receptionist in Chichester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Connaught Care Collection:Your cover letter is your chance to shine! Tell us why you want to work at Connaught Care Collection specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Connaught Care Collection!
How to prepare for a job interview at Connaught Care Collection
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
