At a Glance
- Tasks: Provide exceptional spa treatments to our valued members and customers.
- Company: Join the award-winning NÃ darra Spa with a focus on customer service excellence.
- Benefits: Enjoy paid breaks, discounts, ongoing training, and a supportive work environment.
- Other info: Flexible hours, team-oriented culture, and opportunities for personal growth.
- Why this job: Make a real difference in clients' relaxation and well-being while developing your skills.
- Qualifications: NVQ Level 3 in Beauty Therapy and a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
All applicants must be able to provide evidence of their Right to Work in the UK. Valid UK Driving Licence is preferred due to location.
Employee Benefits
- 30-Minute Paid Break
- Meals on Duty
- NEST pension scheme for all eligible employees.
- FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
- Ongoing development, training and opportunities to progress.
- Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum)
- Regular rewards and recognition with monthly, annual and long service awards.
- Preferential membership fees for our award-winning NÃ darra Spa.
- 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop & Spa Retail (excluding sale items), Food & Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
- Uniform provided for guest-facing roles.
- FREE on-site parking.
ROLE OVERVIEW
To provide a range of treatments to members and customers of NÃ darra Spa ensuring they are met in a professional, timely and efficient manner to support in achieving the departmental budget and standards.
Person Specification
ESSENTIAL
- A passion for customer service excellence.
- Beauty Therapy qualification NVQ Level 3 or equivalent.
- Exceptional treatment standards and customer care.
- Ability to work as part of a team.
- Reliable, efficient and pro-active.
- Keen for personal development and learning.
- Ability to work calmly under pressure.
- Previous work experience in a similar role.
DESIRABLE
- Further beauty qualifications.
- Training of our spa brands.
- Knowledge and understanding of our spa brands.
- Experience of working with spa software.
- Experience of offering Hot Stone Massage/Hot Poultice treatments.
- Trained in cancer treatments.
- Trained in pregnancy treatments.
Spa Therapist - Casual hours employer: Coniston Hotel Ltd
Contact Detail:
Coniston Hotel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Casual hours
✨Tip Number 1
Get to know the spa and its services before your interview. Familiarise yourself with the treatments offered at NÃ darra Spa, so you can chat confidently about them. This shows your passion for customer service and helps you stand out!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. They might share insider tips or even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for practical assessments. As a Spa Therapist, you might be asked to demonstrate your skills. Brush up on your techniques and be ready to showcase your exceptional treatment standards during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Spa Therapist - Casual hours
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about providing exceptional experiences for our guests at NÃ darra Spa.
Highlight Relevant Qualifications: Make sure to mention your Beauty Therapy qualifications and any additional training you've had. We’re looking for NVQ Level 3 or equivalent, so don’t forget to showcase that in your application!
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific treatments you’re experienced with, especially if you’ve worked with spa software or have knowledge of our spa brands. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Nà darra Spa!
How to prepare for a job interview at Coniston Hotel Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your previous roles where you went above and beyond to ensure a great experience for clients.
✨Highlight Your Qualifications
Be ready to discuss your Beauty Therapy qualifications, especially your NVQ Level 3 or equivalent. Bring along any certificates or evidence of further training that could set you apart, like knowledge of spa brands or special treatments.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, prepare to talk about how you've successfully collaborated with colleagues in the past. Think of instances where you supported your team to achieve common goals, especially in high-pressure situations.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the spa's treatments, culture, or development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you too!