At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join the award-winning Coniston Hotel Country Estate & Spa, a family-run gem.
- Benefits: Enjoy meals on duty, paid breaks, and 28 days annual leave plus more!
- Other info: Flexible hours, ongoing training, and exciting career progression opportunities await you!
- Why this job: Be part of a passionate team delivering exceptional customer service in a stunning location.
- Qualifications: Valid UK driving licence, own vehicle, and a love for great customer service.
The predicted salary is between 25000 - 30000 £ per year.
All applicants must be able to provide evidence of their Right to Work in the UK. Casual Weekend Work and part Time hours available.
Employee Benefits - What we offer you:
- Meals on Duty
- Paid Breaks
- 28 days annual leave (including Bank Holidays), increasing with service - we value and celebrate long service.
- NEST pension scheme for all eligible employees.
- FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
- Ongoing development, training and opportunities to progress.
- Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum)
- Regular rewards and recognition with monthly, annual and long service awards.
- Preferential membership fees for our award-winning Nàdarra Spa.
- 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop & Spa Retail (excluding sale items), Food & Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
- Uniform provided for guest-facing roles.
- FREE on-site parking.
- Recommend a Friend Scheme
MAIN RESPONSIBILITIES:
- Responding to guest food and drink orders in a timely and efficient manner.
- Understanding menu content, any menu changes and promotional activities.
- Ensuring the service area is clean, tidy and well prepared.
- Efficiently and accurately managing the settlement of customer accounts.
- Answering customer queries in a polite and helpful manner.
- Maintaining consistently high standards of customer service.
- Obtaining customer feedback cards.
- Ensuring all activities are conducted with due regard for personal health and safety and that of others.
- Ensuring all activities are conducted within the spirit of the staff code of conduct.
- Any other duties as directed.
Person Specification:
Essential:
- Valid UK Driving Licence and own Vehicle to commute due to location and shift pattern.
- Able to work weekends.
Desirable:
- Previous experience of working front of house.
- Proven track record of being a team player.
- Passionate about providing great customer service.
- Excellent interpersonal skills.
About us:
The Coniston Hotel Country Estate & Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales. We are a family run, privately owned organisation founded in 1969 by the Bannister family, who are actively involved in the day-to-day running of the business. Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 70 bedrooms, two luxury self-catering cottages, The View Restaurant, Macleod’s Bar & Lounge and a Five-Bubble rated spa, as well as an array of on-site activities such as clay pigeon shooting, Land Rover Experience, archery, fishing, e-biking and walking. The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad. We are also recognised as a leading wedding and private events venue in our region, with a tailor‑made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations. We pride ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests. Everyone that walks through our doors instantly becomes part of our story; and we feel privileged to be part of theirs too.
Food and Beverage Assistant in Skipton employer: Coniston Hotel Ltd
The Coniston Hotel Country Estate & Spa is an exceptional employer that values the commitment and loyalty of its colleagues, offering a range of benefits including meals on duty, paid breaks, and generous annual leave that increases with service. With a strong focus on employee development and recognition, along with unique perks such as discounts at our award-winning spa and a beautiful countryside location, we provide a supportive and rewarding work environment for those passionate about delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Skipton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Coniston Hotel Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food and Beverage Assistant in Skipton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Coniston Hotel Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Coniston Hotel Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Coniston Hotel Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Coniston Hotel Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Coniston Hotel Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
