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For Companies At a Glance
- Tasks: Serve delicious food and drinks while ensuring a safe and enjoyable experience for guests.
- Company: Join the award-winning Coniston Hotel Country Estate & Spa, a family-run gem in Yorkshire.
- Benefits: Enjoy meals on duty, paid breaks, 28 days leave, and discounts at our luxurious spa.
- Why this job: Be part of a vibrant team, create memorable experiences, and grow your career in hospitality.
- Qualifications: Must have a valid UK driving licence and a passion for excellent customer service.
- Other info: Flexible shifts, opportunities for development, and a fun work environment await you!
The predicted salary is between 20000 - 25000 £ per year.
All applicants must be able to provide evidence of their Right to Work in the UK. 40 hours per week. Blossom Kitchen is a 30-cover restaurant located at the heart of our spa, serving drinks poolside as well as working within the restaurant throughout the day. The role requires the successful applicant to be active and on their feet, ensuring poolside safety at all times while supporting the wider spa team with various tasks and duties as needed. There may also be occasions where team members are required to assist within the main hotel, for weddings, events and the busier evenings in The View Restaurant.
MAIN RESPONSIBILITIES
- Responding to guest food and drink orders in a timely and efficient manner.
- Understanding menu content, any menu changes and promotional activities.
- Ensuring the service area is clean, tidy and well prepared.
- Ensuring poolside & outdoors at the Spa are well maintained and customers served accordingly.
- Efficiently and accurately managing the settlement of customer accounts.
- Answering customer queries in a polite and helpful manner.
- Maintaining consistently high standards of customer service.
- Obtaining customer feedback cards.
- Ensuring all activities are conducted with due regard for personal health and safety and that of others.
- Ensuring all activities are conducted within the spirit of the staff code of conduct.
- Any other duties as directed.
Person Specification
Essential
- Valid UK Driving Licence and own Vehicle to commute due to location and shift pattern.
- Able to work weekends.
Desirable
- Previous experience of working front of house.
- Proven track record of being a team player.
- Passionate about providing great customer service.
- Excellent interpersonal skills.
Employee Benefits - What we offer you
- Meals on Duty.
- Paid Breaks.
- 28 days annual leave (including Bank Holidays), increasing with service.
- NEST pension scheme for all eligible employees.
- FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
- Ongoing development, training and opportunities to progress.
- Gratuities and service charge paid on a monthly basis (up to £2,500.00 per annum).
- Regular rewards and recognition with monthly, annual and long service awards.
- Preferential membership fees for our award-winning NÃ darra Spa.
- 20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop & Spa Retail (excluding sale items), Food & Beverage and Hotel Celebrations (excluding weddings), as well as £75.00 Bedroom Rate (room only) for you or your family to enjoy.
- Uniform provided for guest-facing roles.
- FREE on-site parking.
- Recommend a Friend Scheme.
Blossom Kitchen Food and Beverage Assistant employer: Coniston Hotel Ltd
Contact Detail:
Coniston Hotel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blossom Kitchen Food and Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Coniston Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the high standards of The Coniston.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team at Blossom Kitchen!
We think you need these skills to ace Blossom Kitchen Food and Beverage Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Food and Beverage Assistant. Highlight any relevant experience you have, especially in customer service or front-of-house roles. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate when applicants get straight to the important bits without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Coniston Hotel Ltd
✨Know the Menu Inside Out
Familiarise yourself with the menu and any recent changes or promotions. This will not only help you answer questions confidently but also show your genuine interest in the role and the restaurant.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for the Food and Beverage Assistant role.
✨Demonstrate Team Spirit
Be ready to discuss your experience working in a team. Highlight instances where you collaborated effectively with colleagues, especially in busy environments like restaurants or events, as teamwork is key in this position.
✨Dress for Success
Even if the role is casual, make sure to dress smartly for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the high standards of the establishment.