At a Glance
- Tasks: Welcome guests and manage check-in/check-out with a smile.
- Company: Join Conifer at a prestigious 4-star hotel on Royal Victoria Dock.
- Benefits: Earn £13.26 per hour with flexible full-time hours.
- Other info: Immediate start available; training provided for OPERA system.
- Why this job: Be the first impression for guests and ensure their stay is unforgettable.
- Qualifications: Previous hotel reception experience and excellent communication skills required.
The predicted salary is between 13.26 - 13.26 £ per hour.
- Conifer is looking for an experienced, professional and customer-focused
- Hotel Receptionist to join the team at a prestigious 4-star hotel located on the
Royal Victoria Dock, E16.
. .
The Role.
As a Hotel Receptionist, you will be responsible for providing a welcoming and professional first impression to guests, ensuring a smooth and efficient front desk operation.. .
Key Responsibilities.
- Welcoming guests and managing check-in and check-out procedures..
- Handling guest enquiries, requests and complaints professionally..
- Managing reservations and updating guest information..
- Answering telephone calls and responding to emails..
- Ensuring a high standard of customer service at all times..
- Working closely with other hotel departments to ensure guest satisfaction..
Requirements.
- Strong previous experience in a hotel reception role is essential..
- Excellent communication and customer service skills..
- Good working knowledge of the
OPERA system is essential..
- Experience with
Mews or other hotel property management systems would be beneficial but is not essential, as training can be provided..
- A professional, friendly and organised approach..
- Flexibility and the ability to work as part of a team..
Working Hours & Pay.
- Position: Full-time.
- Working pattern: 5 days per week.
- Pay rate£13.26 per hour.
- Location: Royal Victoria Dock, E16.
If you have solid hotel reception experience and are passionate about delivering excellent guest service, we would love to hear from you!
Experience
Not required
Employment
Full-time
Schedule
Flexible
Salary
£13.26 hourly
Starting time
Immediate start!
About
Conifer:
At Conifer, we pride ourselves on our commitment to excellence and our ability to connect top talent with leading organisations.
We specialise in staffing and recruitment for a diverse range of exceptional clients, including luxury hotels.
Hotel Receptionist in London employer: Conifer
Conifer is an attractive employer due to its commitment to professional development and a supportive team culture. Employees enjoy a focus on customer service excellence, which enhances job satisfaction and growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Conifer. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Conifer
Don't be shy about reaching out to Conifer directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Conifer and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Conifer
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
