Conifer is looking for an experienced, professional and customer-focused Hotel Receptionist to join the team at a prestigious 4-star hotel located on the Royal Victoria Dock, E16. . .
The Role.
As a Hotel Receptionist, you will be responsible for providing a welcoming and professional first impression to guests, ensuring a smooth and efficient front desk operation.. .
Key Responsibilities.
- Welcoming guests and managing check-in and check-out procedures..
- Handling guest enquiries, requests and complaints professionally..
- Managing reservations and updating guest information..
- Answering telephone calls and responding to emails..
- Ensuring a high standard of customer service at all times..
- Working closely with other hotel departments to ensure guest satisfaction..
Requirements.
- Strong previous experience in a hotel reception role is essential..
- Excellent communication and customer service skills..
- Good working knowledge of the OPERA system is essential..
- Experience with Mews or other hotel property management systems would be beneficial but is not essential, as training can be provided..
- A professional, friendly and organised approach..
- Flexibility and the ability to work as part of a team..
Working Hours & Pay.
- Position: Full-time.
- Working pattern: 5 days per week.
- Shift: 09:00–17:00.
- Pay rate£13.26 per hour.
- Location: Royal Victoria Dock, E16.
If you have solid hotel reception experience and are passionate about delivering excellent guest service, we would love to hear from you!
Experience: Not required
Employment: Full-time
Schedule: Flexible
Salary: £13.26 hourly
Starting time: Immediate start!
About Conifer:
At Conifer, we pride ourselves on our commitment to excellence and our ability to connect top talent with leading organisations. We specialise in staffing and recruitment for a diverse range of exceptional clients, including luxury hotels.
#J-18808-Ljbffr
