At a Glance
- Tasks: Lead creative production and campaign execution in a dynamic marketing team.
- Company: Join a renowned subscription platform at the crossroads of travel and pet care.
- Benefits: Enjoy remote work flexibility and the chance to shape marketing operations.
- Why this job: Make a real impact in a fast-paced environment while collaborating with inspiring leaders.
- Qualifications: Experience in creative ops or project management, especially in high-growth settings.
- Other info: Must be proficient in Jira and thrive under pressure.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a well-recognised subscription based, peer to peer platform at the intersection of the travel and pet care sectors. The business is entering a marketing-led growth phase and is looking for a Marketing Operations Manager who can bring structure, momentum, and operational excellence to a fast-paced, high-output marketing team. This role is critical in aligning creative, product, and marketing functions to create assets, execute campaigns and scale processes effectively.
Role Overview: This is a unique opportunity to shape how marketing work gets done at a company in growth mode and work alongside inspiring leadership with the autonomy to define systems that scale. The role sits at the intersection of brand, design, and product—perfect for someone who thrives on collaboration and wants to make an operational impact. The successful candidate will also be able to operate in a fast-paced, agile environment.
The key criteria of success for this role is two-fold: streamlining the creative production process; and improving marketing team collaboration and processes.
Key Responsibilities:
- Own the day-to-day orchestration of creative assets and campaign delivery across Marketing Design, Copy, Brand and Content, Marketing Channels (with an immediate focus on creative asset production for paid social), and Agencies as required.
- Manage licensing across assets, ensuring we have a clear process for how we obtain and maintain permissions to use and reuse content.
- Communicate updates and manage expectations with Brand & Product Design leaders, helping them manage resources more effectively.
- Run a smooth, high-velocity creative pipeline, with a particular focus on video and UGC formats for paid and organic channels.
- Facilitate the delivery of campaigns across acquisition, product marketing, and brand awareness — ensuring cross-functional input and stakeholder alignment.
- Build and maintain project boards, calendars, intake processes, and tracking tools (Jira proficiency required).
- Create structure around briefs, approvals, timelines, and dependencies — and ensure accountability across contributors.
- Confidently manage multiple workstreams and shifting priorities while holding teams to deadlines and standards.
- Lead the delivery side of high-visibility or complex initiatives, including company-wide brand or product launches.
- Adapt to ongoing feedback from Brand & Product design to improve processes, efficiency, or quality of output.
Broader Marketing Operations & Cross-Functional Alignment:
- Work closely with the Head of Product Operations to bring best-in-class roadmap planning, prioritisation, and OKR frameworks into the marketing team.
- Help evolve how marketing collaborates with product, especially on integrated campaigns or shared initiatives.
- Contribute to the design and roll-out of better ways of working across the marketing org, improving efficiency and visibility.
- Facilitate marketing team workshops and coordinate special projects in the marketing function.
Essential Skills:
- Substantial experience in creative ops, marketing ops, or programme/project management roles in a high-growth environment.
- Deep understanding of how marketing creative is developed, reviewed, and deployed — especially for paid social, video, UGC, organic content, PR, and integrated campaigns, including product touchpoints.
- Expert-level project management and Jira fluency.
- Excellent communicator who can align stakeholders on prioritisation, resolve bottlenecks, and bring calm, clarity, and structure to fast-moving teams.
- Strong operational instincts.
- Cool under pressure, thrives in ambiguity, and has a bias for action and efficiency.
- High standards for creative delivery, without micromanaging or directing the creative itself.
- Experience working with Agile frameworks or alongside Product.
- Comfortable working in an agile environment in high-growth tech.
Outcomes:
- Established and maintained a high-velocity creative asset production pipeline (especially for paid social and UGC).
- Delivered seamless campaign execution across marketing, brand, and product functions.
- Implemented clear operational systems including Jira boards, intake processes, and reporting tools.
- Driven alignment between product and marketing teams through roadmap planning and shared OKR frameworks.
- Designed and rolled out new ways of working that improved efficiency and visibility across marketing workflows.
Must know how to do already:
- Run complex creative operations and manage cross-functional delivery.
- Expert-level project management (Jira proficiency a must).
- Deep understanding of content and campaign development and delivery lifecycles.
- Experienced in agile environments and product-marketing collaboration.
- Confident in licensing and asset management.
Behaviour traits we are looking for:
- Calm under pressure – thrives in ambiguity and can manage shifting priorities.
- Highly organised – a systems-thinker who brings clarity and focus.
- Strong communicator – aligns stakeholders and resolves bottlenecks with ease.
- Operationally minded – proactive in improving processes and tools.
- Pragmatic and solution-oriented – can push back constructively and keep workflow moving.
If you are interested in the role, please submit your CV.
Marketing Operations Manager (Permanent) employer: Congregation Partners
Contact Detail:
Congregation Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Manager (Permanent)
✨Tip Number 1
Familiarise yourself with the specific tools and software mentioned in the job description, particularly Jira. Being able to demonstrate your proficiency in project management tools during discussions can set you apart from other candidates.
✨Tip Number 2
Research the company’s current marketing strategies and campaigns, especially in the travel and pet care sectors. This knowledge will allow you to speak confidently about how you can contribute to their growth phase and align with their goals.
✨Tip Number 3
Prepare examples of how you've successfully streamlined creative processes or improved team collaboration in previous roles. Be ready to discuss these experiences in detail, as they directly relate to the key responsibilities of the position.
✨Tip Number 4
Network with professionals in the marketing operations field, especially those who have experience in high-growth environments. Engaging with industry peers can provide insights and potentially valuable connections that may help you during the application process.
We think you need these skills to ace Marketing Operations Manager (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in creative operations, marketing operations, and project management. Use specific examples that demonstrate your ability to manage multiple workstreams and deliver high-quality results in a fast-paced environment.
Showcase Your Skills: Emphasise your expertise in project management tools like Jira and your understanding of marketing creative processes. Include any experience you have with agile frameworks and cross-functional collaboration, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the travel and pet care sectors. Discuss how your operational mindset and strong communication skills can contribute to streamlining processes and enhancing team collaboration.
Highlight Relevant Achievements: Include specific achievements that demonstrate your ability to improve efficiency and visibility in marketing workflows. Mention any successful campaigns you've managed or innovative systems you've implemented in previous roles.
How to prepare for a job interview at Congregation Partners
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management, especially using tools like Jira. Highlight specific examples where you've successfully managed multiple workstreams and met tight deadlines.
✨Demonstrate Your Understanding of Creative Operations
Familiarise yourself with the creative production process, particularly in relation to paid social and UGC. Be ready to explain how you can streamline these processes and improve collaboration within the marketing team.
✨Communicate Clearly and Confidently
As an excellent communicator, you should be able to articulate your thoughts clearly. Practice explaining complex ideas simply and ensure you can align stakeholders on priorities during the interview.
✨Prepare for Agile Environment Questions
Since the role requires comfort in an agile environment, prepare to discuss your experience working with Agile frameworks. Share examples of how you've adapted to changing priorities and maintained efficiency in fast-paced settings.