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For Companies At a Glance
- Tasks: Support sales operations by streamlining deal processes and collaborating with cross-functional teams.
- Company: Join Confluent, a leader in real-time data streaming technology.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Be part of a dynamic team that shapes the future of data movement.
- Qualifications: 6+ years in Sales Ops, strong analytical skills, and experience with Salesforce.
- Other info: Embrace diversity and innovation in a fast-paced environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Deal Desk Manager role at Confluent. We’re rewriting how data moves and what the world can do with it. Confluent’s platform streams data in near real‑time so companies react faster, build smarter, and deliver dynamic experiences. The team asks hard questions, gives honest feedback, and works together toward something bigger.
About The Role
Confluent is growing rapidly. The Deal Desk Manager supports opportunities and processes within Sales Operations, reporting to the EMEA Deal Desk Senior Manager. You will cross‑functionally collaborate on projects that streamline deal processes.
What You Will Do
- Collaborate closely with the sales team to guide deal structuring, quoting, and options for complex deals, ensuring consistent policy application.
- Serve as the main point of contact for deal approvals and escalations, meeting specified metrics and service levels.
- Engage with Business Unit, Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, and Customer Success Manager for seamless deal processes.
- Utilize SFDC CPQ to ensure quotes and contracts adhere to internal policies and procedures.
- Provide in‑quarter deal status updates and communicate with sales finance and sales management.
- Manage deal transactions throughout their life‑cycle, working with cross‑functional teams to facilitate eligibility, implementation, and documentation at both strategic and tactical levels.
What You Will Bring
- 6+ years experience in Sales Ops, contract pricing, Deal Desk.
- Manage complex, non‑standard deals with multiple cross‑functional partners.
- Experience advising SaaS (cloud consumption business model), on‑prem, and/or marketplace models to Sales teams.
- Strong understanding of ACV/TCV & renewals.
- Strong analytical skills in process documentation and process improvement.
- Ability to draft, review and understand contractual business terms and conditions.
- Experience with business systems, including Salesforce and CPQ, is a must.
- Strong communications skills at all levels within the Sales Team; able to lead in challenging and politically important customer situations.
- Self‑motivated, able to work independently and as part of a team in a fast‑paced environment with changing priorities; entrepreneurial initiative.
Come As You Are
Belonging isn’t a perk. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. We make space for everyone to lead, grow, and challenge what’s possible.
EEO Statement
We’re proud to be an equal opportunity workplace. Employment decisions are based on job‑related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Deal Desk Manager employer: Confluent
Contact Detail:
Confluent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Desk Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Confluent on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Confluent’s platform inside out. We want to show that we’re not just interested in the role, but also passionate about what they do!
✨Tip Number 3
Practice those tough questions! Think about how you’d handle complex deals and cross-functional collaboration. We need to demonstrate our problem-solving skills and adaptability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re serious about joining the Confluent team.
We think you need these skills to ace Deal Desk Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deal Desk Manager role. Highlight your experience in Sales Ops and any relevant projects you've worked on that showcase your ability to manage complex deals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Confluent's mission and how your skills align with the role. Don't forget to mention your experience with SFDC CPQ!
Showcase Your Analytical Skills: Since strong analytical skills are key for this role, be sure to include examples of how you've improved processes or handled complex deal structures in your application. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Confluent
✨Know Your Numbers
As a Deal Desk Manager, you'll need to be comfortable with metrics like ACV and TCV. Brush up on these concepts before your interview, and be ready to discuss how you've used them in past roles. This shows you understand the financial side of deal structuring.
✨Master the Tools
Familiarise yourself with Salesforce and CPQ, as these are crucial for the role. If you can, practice using these tools or review their functionalities. Being able to speak confidently about your experience with these systems will impress the interviewers.
✨Collaboration is Key
This role involves working with various teams, so be prepared to share examples of how you've successfully collaborated in the past. Highlight any cross-functional projects you've been part of and how you navigated challenges to achieve common goals.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific deal scenarios or conflicts. Think through potential challenges you might face in this role and prepare structured responses. Use the STAR method (Situation, Task, Action, Result) to articulate your thought process clearly.
