At a Glance
- Tasks: Manage daily customer bookings and coordinate transport solutions efficiently.
- Company: Dynamic freight forwarding company focused on teamwork and inclusivity.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Be part of a diverse team that values your unique contributions.
- Why this job: Join a fast-paced environment where your organisational skills make a real difference.
- Qualifications: Minimum three years in freight forwarding with strong problem-solving and communication skills.
The predicted salary is between 27000 - 33000 £ per year.
The main responsibility of this role is to oversee the daily bookings and associated operational requirements of selected customers, ensuring that all forwarding activities are managed efficiently and effectively.
This involves coordinating with hauliers, carriers and internal departments to ensure clear communication, timely execution and successful completion of each job.
The role requires a proactive, organised and adaptable approach, with the ability to respond quickly to incoming customer orders, identify suitable transport solutions and put plans into action within tight timeframes.
- You will be responsible for
- Manage and oversee daily customer bookings, ensuring all orders are processed accurately and transport arrangements meet customer requirements and deadlines.
- Coordinate with hauliers and carriers to arrange collections and deliveries, maintaining clear communication and monitoring each job through to successful completion.
- Respond quickly to incoming customer orders, identifying suitable transport solutions and putting plans into action within tight timeframes.
- Oversee the daily administration and operations of the forwarding department, ensuring all documentation, records and processes are completed accurately and efficiently.
- Maintain regular communication with customers, colleagues and transport partners, providing updates, resolving issues and ensuring a reliable and efficient service is delivered.
About you
You will be a proactive, organised and commercially minded individual with a strong customer focus and a minimum of three years’ experience in the freight forwarding industry.
You will have excellent problem-solving, planning and organisational skills, with the ability to work effectively in a fast-paced environment, manage competing priorities and respond quickly to changing operational demands.
Strong IT skills, including confident use of Microsoft Office and other relevant software packages, are required.
Excellent communication and interpersonal skills are vital, as you will liaise daily with drivers, suppliers, internal colleagues and customers.
You must be able to work independently, use your initiative and contribute positively as part of a team, while maintaining a professional approach and delivering a high standard of customer service.
We think the strongest teams are built on diversity and inclusivity.
Contrasting opinions, varied skills and strong characters bring out the best in us all.
And we cannot wait for you to join.
#J-18808-Ljbffr
Freight Forwarder employer: Confidentiel
As an international jeweler group based in London, we pride ourselves on our dynamic work culture that fosters innovation and exceptional customer service. Our employees benefit from extensive growth opportunities within a supportive environment, where passion for fashion and retail is celebrated. Join us to be part of a team that values your contributions and offers the chance to make a real impact in a thriving market.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Confidentiel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Confidentiel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Confidentiel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Confidentiel:This is your chance to really connect with the team at Confidentiel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Confidentiel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Confidentiel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Confidentiel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Confidentiel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
