We are recruiting on behalf of a reputable, family-owned dealership seeking an experienced Service Advisor to join their team in Worthing. This is an excellent opportunity for a motivated professional looking to advance their career within a customer-focused environment. The Service Advisor role offers a combination of career development, rewarding incentives, and a supportive workplace.
Benefits
- Competitive basic salary of 30,000, with an OTE of approximately 38,000 including commission and bonuses
- Working hours from 8:30am to 5:30pm, Monday to Friday, with Saturdays on a rota (8:30am to 12:30pm)
- Bonus schemes based on product sales, service plans, and customer satisfaction
- Revenue bonuses available subject to performance
- Manufacturer-led training and ongoing development opportunities
- Workplace pension scheme
- 25 days holiday plus bank holidays
- Discounted vehicle sales, parts, servicing, and MOT services
- Refer a friend reward scheme
Duties of a Service Advisor
- Meet and greet customers in a professional, friendly manner to create a positive first impression
- Book vehicles into the workshop and liaise with technicians to track progress
- Provide ongoing communication to customers regarding their vehicle repairs and servicing
- Build and maintain strong customer relationships to encourage repeat business
- Promote and sell repair work, service plans, and additional vehicle products in line with manufacturer guidelines
- Maintain a thorough and current knowledge of products and services through continuous training
- Handle telephone enquiries professionally and efficiently
- Ensure workshop and administration areas are kept tidy and well-organised
Requirements of a Service Advisor
- Previous experience as a Service Advisor in the motor trade is essential
- Proven experience with DMS systems; Kerridge or similar preferred
- Excellent communication and organisational skills
- Friendly, positive attitude with a professional appearance and phone manner
- Strong multitasking ability in a fast-paced environment
- Good IT literacy and attention to procedural accuracy
If you are a driven Service Advisor aspiring to develop further within a respected dealership, we want to hear from you. This is a rewarding opportunity to join a thriving business that values customer service and professional growth.
Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Worthing and West Sussex today to discover more about this fantastic opportunity.
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Service Advisor in Worthing employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
