Progress Coordinator
Location: Wokingham
Salary: Competitive DOE
Job Type: Full Time, Permanent
About Surelock McGill
Surelock McGill Ltd is a leading UK manufacturer of high-security locking systems and door hardware, supplying customers worldwide across a range of demanding industries.
Our commitment to innovation, quality, and customer service has established us as a trusted name in the security sector.
The Role
The Progress Coordinator will play a vital role in monitoring the progress of customer orders from entre through the manufacturing process, identifying potential delays, and working closely with various departments to ensure delivery commitments are met.
This position requires excellent communication skills, strong attention to detail, and the ability to build effective working relationships across the business.
Key Responsibilities
- Monitor the progress of customer orders from release through to dispatch.
- Liaise daily with Technical, Production, Purchasing, Stores, Planning, and Customer Service teams to track order status.
- Identify potential bottlenecks or delays and escalated issues promptly.
- Ensure production priorities align with customer delivery requirements.
- Update internal systems with accurate progress information.
- Attend production and planning meetings, providing status updates on key orders.
- Follow up on material shortages and supplier delivery issues where required.
- Support the achievement of on-time delivery targets.
- Produce and maintain progress reports and performance metrics.
- Communicate effectively with stakeholders regarding order status and expected completion dates.
Skills & Experience
Essential
- Excellent organisational and time-management skills.
- Strong verbal and written communication abilities.
- Ability to prioritise workload in a fast-paced manufacturing environment.
- Previous experience in a manufacturing, production planning, scheduling, purchasing, or supply chain environment.
- Good attention to detail and problem-solving skills.
- Competent in Microsoft Office, particularly Excel.
- Confident working with ERP/MRP systems or similar business software.
Desirable
- Previous experience in a manufacturing, production planning, scheduling, purchasing, or supply chain environment.
- Experience within engineering or precision manufacturing industries.
Personal Attributes
- Proactive and self-motivated.
- Strong team player with a collaborative approach.
- Resilient and able to work under pressure.
- Positive attitude with a focus on customer satisfaction.
- Comfortable challenging priorities and driving actions to completion.
No Agencies Please
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Progress Coordinator in Wokingham employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
