At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, free breakdown cover, and generous holidays.
- Why this job: Make a real impact on the road while enjoying variety and challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: No CV required to apply; start your journey with us easily.
The predicted salary is between 28000 - 42000 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician, you will receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most. You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply; it’s easier than ever to start your journey with us. As a Roadside Technician at RAC, you will get benefits that go the extra mile:
- Strong base pay of £35,000 a year and realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success: Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover from your very first day.
- Car salary sacrifice scheme includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays: 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support: 24/7 confidential support helpline for you and your family.
- Exclusive discounts: Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC.
- Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same.
- You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer.
- Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - Walsall employer: Confidential
Contact Detail:
Confidential Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Walsall
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values and what we stand for. When you understand our mission, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios you might face as a Roadside Technician. Think about how you’d handle different breakdown situations and be ready to share your experiences.
✨Tip Number 3
Show off your people skills! As a Roadside Technician, you’ll be dealing with customers regularly. Be prepared to discuss how you’ve provided excellent service in the past and how you can reassure members during stressful situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and means you’ll be in the loop for all the latest updates. Plus, it shows you’re keen on joining the RAC family right from the start!
We think you need these skills to ace Roadside Technician - Walsall
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about being a Roadside Technician and helping our members. Share any relevant experiences that highlight your passion for automotive services.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your technical skills, customer service experience, and any qualifications that align with what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us quickly see why you'd be a great fit for the role!
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way to get your application in front of us. Plus, it ensures you’re following the right process and gives you access to all the latest updates about the role.
How to prepare for a job interview at Confidential
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss your experience with diagnostics and repairs, as well as any specific tools or techniques you've used in the past.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will show that you're not just a mechanic, but also a problem solver and a people person.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life roadside scenarios. Think about how you would handle different breakdown situations, from flat tyres to complex faults. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate Your Adaptability
The role involves tackling a variety of challenges every day. Share experiences where you've had to think on your feet or adapt quickly to changing circumstances. This will highlight your ability to thrive in a fast-paced environment, which is key for this position.