The Role:
As an Operations Assistant, you will play a key role in supporting the smooth delivery of our security services, assisting with scheduling, administration, client communication and operational coordination. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to build a career within the security industry.
Key Responsibilities
- Support the Operations team with daily administrative duties
- Assist with scheduling officers, mobile patrols and shift coverage
- Liaise with clients, staff and subcontractors professionally and efficiently
- Monitor and respond to emails, telephone calls and operational enquiries
- Prepare and issue reports, incident logs and client documentation
- Support with staff onboarding, compliance checks and record keeping
- Assist in maintaining accurate operational records and databases
- Help coordinate response to client requests and support service delivery
- Provide general office and administrative support to the management team
- Support the wider team in ensuring service standards and client expectations are met
We are looking for someone who is:
- Highly organised with excellent attention to detail
- Confident communicating with clients and colleagues
- Able to prioritise workload and work under pressure
- Proactive, dependable and solutions-focused
- Professional with a strong customer service mindset
- Comfortable using Microsoft Office and office systems
- Previous administration or operations experience preferred
- Experience within the security sector is advantageous but not essential
What We Offer
- Competitive salary dependent on experience (from 32,000 pa)
- Full-time permanent position
- Office-based role in Wakefield
- Supportive and growing team environment
- Opportunities for progression and development
- A varied and fast-paced role where no two days are the same
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Operations Assistant in Wakefield employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
