Customer Service Administrator
Location: Cowley, Uxbridge
Salary: 12.71 per hour
Hours: Monday to Friday, 9:00am to 5:00pm
Contract: Temporary to Permanent
Start Date: ASAP
About the Role
Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.
Key Responsibilities
- Responding to customer enquiries via telephone and email
- Handling and resolving customer complaints professionally and efficiently
- Scheduling engineers and coordinating appointments
- Liaising with internal teams to ensure work is completed on time
- Updating customer records and maintaining accurate system information
- Managing administrative tasks and supporting the wider team
- Providing excellent customer service at all times
Skills and Experience
- Previous customer service and administration experience
- Excellent communication skills, both written and verbal
- Strong organisational and time management skills
- Ability to prioritise workload and work in a fast-paced environment
- Good IT skills, including Microsoft Office
- Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential
Benefits
- Monday to Friday working hours
- Opportunity to join a reputable construction company
- Temp-to-perm opportunity
- Supportive and friendly working environment
- Immediate start available
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Administrator in Uxbridge employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
