TPA Liability Claims Handler
Location: Remote
Salary: Competitive, dependent on experience
We are currently recruiting for an experienced Liability Claims Handler to join a well-established Loss Adjuster managing a portfolio of Employers' Liability and Public Liability claims on behalf of a range of insurer and corporate clients.
This is an excellent opportunity for a claims professional looking to join a supportive and technically focused environment, with genuine opportunities for career development.
Key responsibilities will include:
- Managing a caseload of Employers' Liability and Public Liability claims.
- Reviewing and assessing liability, quantum and coverage.
- Establishing the circumstances surrounding claims and identifying potential fraud or third-party involvement.
- Instructing and liaising with solicitors, loss adjusters, investigators and other external suppliers where appropriate.
- Negotiating settlements with claimants and their representatives.
- Making appropriate indemnity and liability decisions within delegated authority.
- Maintaining accurate claims records and ensuring files are handled in accordance with FCA and client requirements.
- Providing a high level of service to clients, brokers and other stakeholders.
- Identifying opportunities to improve claims outcomes and minimise claims leakage.
- Managing claims in line with agreed SLAs, KPIs and internal governance requirements.
About You
We are looking for someone with previous experience handling Liability claims, ideally within a TPA, insurer, broker or loss adjusting environment.
You're ideally to have:
- Experience handling Employers' Liability and/or Public Liability claims.
- A good understanding of liability principles and claims processes.
- Strong negotiation and decision-making skills.
- Excellent communication and organisational skills.
- The ability to manage a varied caseload and work to deadlines.
- A customer-focused approach with strong attention to detail.
- Experience working within delegated authority and agreed claims protocols.
CII qualifications or a willingness to work towards them would be advantageous, but relevant claims experience is the priority.
What's on Offer
- Competitive salary based on experience.
- Hybrid working.
- Structured training and professional development.
- Opportunities to progress within a growing claims operation.
- A supportive and collaborative working environment.
- Exposure to a broad and varied portfolio of liability claims.
If you are an experienced Claims Handler looking for your next opportunity within a TPA environment, we'd be keen to hear from you.
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TPA Liability Claims Handler employer: Confidential
As a leading employer in the data centre operations sector, we offer an exceptional work environment that prioritises employee growth and development. Our collaborative culture fosters innovation and accountability, while our commitment to safety and operational excellence ensures that you will be part of a team that values your contributions. With opportunities for international travel and the chance to lead critical operations across the EMEA region, this role provides a unique platform for impactful leadership and career advancement.
