Field Manager in Thetford

Kick-start a new career this September with Anglian. We are looking for motivated, customer-focused Field Managers to join our teams at our Norwich and Bar Hill depots. If you have installation experience, enjoy leading people and take pride in delivering exceptional customer service, this is your opportunity to make a real impact with one of the UK's leading home improvement companies.

About Us
At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach.

The Role
As a Field Manager, you will be at the heart of our daily operations. Working in the field, you will lead and organise our self-employed Installation teams, inspect completed works and help ensure every installation meets Anglian's quality standards. You will play a key role in delivering a first-class customer experience, supporting installers to perform at their best while ensuring installations are completed safely, efficiently and within agreed timescales.

Key Responsibilities

• Deliver an exceptional customer experience, adhering to Anglian standards.
• Monitor 6-7 self-employed installation teams to ensure timely and quality installations.
• Provide support to installation teams to develop their skills and performance.
• Handle customer installation queries or issues in a professional and timely manner.
• Ensure that installations are completed in line with H&S standards.

What We're Looking For

• Knowledge of installation processes and best practices.
• Good on-site presence and interpersonal skills, with confidence speaking to customers.
• Previous experience of managing self-employed trades plus a strong understanding of H&S practice in the workplace.
• Previous experience in a similar role within the home improvement or construction industry.
• Strong organisational abilities with a keen attention to detail.
• Valid driver's licence to travel as required within the region.

Why Join Us?

• Competitive salary
• Pension
• Company Car
• 31 days holiday, including Bank Holidays and increasing to 33 days with service within 2 years.
• An additional paid day for your birthday
• Paid time off annually to volunteer
• Comprehensive health and well-being benefits, including access to in-house occupational health and well-being resources, discounted gym memberships, employee assistance programme and mental health resources.
• Heavily discounted employee purchase scheme on all Company products
• Group perks and discounts on most major high street retailers, including food shopping, days out, cinema, theatre, dining and mobile phones
• Salary sacrifice benefits, including pension, cycle to work, electric car purchase and additional annual leave, while potentially reducing your tax and NI contributions
• Access to extensive financial well-being resources, including flexible pay and competitive savings and borrowing products
• Employee recognition schemes

Ready for a fresh start? Make September the month you move your career forward. Join our team in Norwich or Bar Hill and apply today.

Important Information About Right to Work
For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.